Certified Medical Assistant

Hamptonproton; Hampton (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Hampton Proton Cancer Institute seeks a Certified Medical Assistant to deliver high-quality patient care in a leading proton therapy facility. Responsibilities include managing patient records, assisting with clinical operations, and ensuring accuracy in EMR. Ideal candidates should possess relevant certifications and strong organizational skills to thrive in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent is required.
• CMA, CCMA, RMA, NCMA, or AAMA certification is required.
• Excellent organizational skills and attention to detail are required.

Responsibilities

• Prepare patients for physician visits by documenting vitals in EMR.
• Assist with organizing patient records and schedules.
• Provide education and address patient care concerns.

Skills

Attention to detail

Conflict resolution

Communication

Education

High School Diploma or equivalent

CMA, CCMA, RMA, NCMA, or AAMA certification

Tools

Microsoft programs

Job description

Hampton University Proton Cancer Institute (Hampton Proton) is seeking a Certified Medical Assistant to provide patient care with the highest quality and compassion while assisting the RNs & LPN manage clinical operations and ensure patient medical information is accurate.

Hampton Proton is the nation’s 8th proton therapy facility and one of the largest free-standing proton clinics in the world. The state-of-the-art treatment and research center has four gantry rooms and one fixed beam room. Hampton Proton has been treating a variety of cancers since August 2010.

Certified Medical Assistant

The Certified Medical Assistant (CMA) reports to the Chief Nurse. The primary responsibilities of the CMA are to ensure that all medical information has been retrieved and is accurate in the patient’s Electronic Medical Record (EMR) and filed in the appropriate patient’s chart located in medical records room.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skills, and/or abilities required.

• Prepare patients for physician office visit by documenting vitals, physical exams, and all information in the EMR.
• Assist with organizing patient records and schedules for following weeks.
• Work under the directions of the RN/LPN to adhere to timely office visits and communicate with patients should there be any delay in schedules.
• Communicate with assigned patients on a weekly basis or as needed to follow-up with appointments.
• Preparing exam rooms and equipment, assuring all rooms are clean and stocked.
• Turn computers and lights off in exam rooms, plug VS machine into the outlet, and prepare OTVs for Doctor’s Day.
• Assisting the RN/LPN to track and obtain reports of scans/ procedures.
• Prepare OV visit summary, capture / transmit to the patient portal, check incoming faxes, enter PSAs, and distribute information to nurses/case managers.
• Provide education and assist in addressing patient care concerns.
• Communicating with outside physicians/medical offices as needed for patient care.
• Assist with the efficient operation of workflow within the department by performing other duties as assigned by the Chief Nurse.

Qualifications:

• High School Diploma or equivalent is required.
• CMA, CCMA, RMA, NCMA, or AAMA certification or equivalent is required.
• Competent, dependable, thorough.
• Good understanding of anatomy and physiology.
• Strong attention to detail and high-quality results oriented.
• Demonstrate the ability to manage time, be pro-active, and have a sense of urgency.
• Successfully handles issues through conflict resolution with emotional intelligence.
• Possesses the ability to be sensitive to the patient and know when something is wrong.
• Must be able to demonstrate intermediate skills with Microsoft programs.
• Demonstrate excellent computer skills and proficiency in entering medical information into the EMR.
• Maintain effective working relationships with patients, providers, management, staff, and the public.
• Excellent organizational skills and attention to detail are required.
• High level of confidentiality and professionalism required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing their duties the employee is regularly required to talk and listen.
• Frequently required to stand, stoop, kneel or crouch; make full use of arms, hands, and fingers to reach, feel or handle items; and the ability to smell.
• Specific vision abilities required by this job include close vision.
• Be able to physically assist patients entering and exiting the exam rooms which requires the ability to lift, pull, push, and move up to 40 pounds.

Working Environment/Schedule:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions in a clinic setting. While performing the duties of this job, the employee may occasionally be exposed to bodily fluids and biological waste.
• The noise level in the work environment is usually moderate. The employee must be able to respond appropriately to stressful conditions.
• Monday through Friday. Some evening hours may be required as needed based on patient schedules.