Certified Medical Assistant (CMA)-Physician Office-Carolina Surgical Associates

Bon Secours Mercy Health; Norfolk (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading healthcare organization in Norfolk seeks a Certified Medical Assistant to provide patient care and manage health records. The role requires strong interpersonal skills and active medical certification, focusing on delivering top-quality medical assistance while ensuring compliance with health guidelines. This position offers comprehensive benefits and supports a collaborative, patient-centered environment.

Benefits

Comprehensive medical, dental, and vision plans

Paid time off

Educational Assistance

Employer contributions to retirement savings plan

Qualifications

• Active Medical Assisting certification required.
• BLS Basic Life Support certification required.
• One year of medical assistant experience preferred.

Responsibilities

• Reviews and updates patient health records.
• Measures and records vital signs.
• Prepares treatment rooms for examinations.

Skills

Communication

Problem-Solving

Interpersonal Skills

Basic Computer Skills

Education

High School Degree or GED

Job description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Medical Assistant – Carolina Surgical Associates

Job Summary:

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner

• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date

• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height

• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed

• Must possess the ability to troubleshoot and resolve problems promptly

• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

• One year of medical assistant healthcare experience (preferred, not required)

• Two years of clerical experience in a physician’s office (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills

• Engage with staff and patients in a professional manner

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]