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A leading healthcare organization is seeking a Certified Medical Assistant to support physicians and nursing staff by providing patient care and administrative assistance. The ideal candidate will possess a pleasant demeanor, a Massachusetts CMA certification, and the ability to work effectively in a team-oriented environment. This full-time position may require some weekends and travel to various practices within Berkshire County.
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The Certified Medical Assistant collaborates with and assists patients,
physicians, nurse practitioners, registered nurses, and licensed
practical nurses in executing the CHP mission and vision. The desired
candidate has a pleasant and welcoming personality and is willing to
travel to CHP\'s various practices in Berkshire County, if needed. This
position may require some weekends. The Certified Medical Assistant
contributes to a work environment that is caring, collaborative, and
innovative. This person will support CHP\'s mission, vision, and values
and will adhere to compliance protocols as well as CHP\'s policies and
procedures. **Certified Medical Assistant Essential Duties and
Responsibilities:** - Welcome and escort patients to exam room; prepare
patient for visit; accurately obtain and record patient\'s vital signs;
perform patient intake to assist provider in directing patient care per
written protocol; assist providers with exams, diagnostic or therapeutic
procedures, as requested; direct patient following the visit. - May
perform EKG\'s on selected patients; prepare laboratory requests and
ensure accurate labels and records on all specimens; deliver specimens
to designated area; retrieve lab results and x-ray reports; clean and
restock exams rooms following a visit as needed. - Vaccine
administration (only if CMA) and Maintain Professional
Certification/Registration. - Change/update service profiles to
accommodate providers scheduling needs; answer, screen, and route
outside calls as necessary; supply information to callers and record
messages; perform clerical duties as requested; communicate with outside
agencies as directed by provider. - Answer patient calls/messages to
ensure timely response to their issues/inquiries; pre-register patient
at time of appointment scheduling; accurately obtain information to
ensure patient is appropriately triaged per protocol; ensure follow up
booking required by patient care plan; cross train to provide backup
patient services and reception duties. - Have clinical
protocols/competencies reviewed yearly by supervising RN or clinical
trainer; maintain CPR certification. **Competencies:** - Ability to
interact with others with tact and diplomacy; treat others with respect
and consideration regardless of status or position; contribute to a
positive team spirit; balance team and individual responsibilities;
display highest degree of professionalism and ethics. - Respond
appropriately to patient needs; manage difficult or emotional patient
situations in a way that instills trust and respect; solicit feedback to
improve performance. - Ability to manage multiple priorities; work well
under pressure; complete tasks correctly and on time with limited
supervision; step in, when needed, and cross train for additional site
coverage; respond promptly to requests for service and assistance;
confidence in leading and instructing others; ability to delegate
effectively. - Ability to effectively present information in one-on-one
or small group situations; respond well to questions; complete
administrative duties accurately and timely. - Ability to calculate
figures and amounts; solve practical problems; interpret a variety of
instructions furnished in written, oral, diagram or schedule form. -
Punctual and reliable; ability to maintain schedule commitments. -
Spanish speaking/bilingual is a plus. **Essential Skills and
Qualifications:** - High school or equivalent - completion of accredited
Certified Medical Assistant program. - Medical office experience is a
plus as well as electronic medical records experience. - Massachusetts
Certified Medical Assistant Certification is required. [To learn more
and apply, please click
here.](https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6730983){target="blank"
rel="noopener noreferrer"}
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