Certified Medical Assistant

Palmetto Infusion; Concord (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Assistant to join their team. This role involves providing essential clinical and administrative support in a fast-paced Ambulatory Infusion Center. You will be responsible for patient intake, assisting healthcare providers, and ensuring a smooth operational flow. The ideal candidate will thrive in a collaborative environment, embracing the opportunity to make a meaningful impact on patients' lives. Join a compassionate team that values patient advocacy and offers a supportive workplace culture, where your contributions truly matter.

Benefits

Competitive Compensation

Dental and Vision Insurance

Company Life Insurance

Flexible Spending Account

Health Savings Account

401K Retirement Plan

Employee Assistance Program

Tuition Assistance

Paid Time Off

8 Paid Company Holidays

Qualifications

• Certification in Medical Assisting required.
• Experience in a medical assistant role or externship preferred.

Responsibilities

• Perform clinical tasks including intake and vital signs.
• Assist providers during treatments and collect patient data.
• Manage patient registration and appointment scheduling.

Skills

Medical Assistant Certification

BLS Certification

MS Outlook

MS Word

MS Excel

Phlebotomy

Team Collaboration

Education

High School Diploma or Equivalent

Job description

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.

At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role:

To provide clinical and administrative support in the efficient operation of the assigned department by performing a variety of clinical, clerical and administrative functions in support of the Ambulatory Infusion Centers (AIC). The Medical Assistant provides routine clinical and administrative support to providers and other health care team members in an AIC setting. The Medical Assistant works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager for non-clinical responsibilities.

Schedule: Monday – Friday, Saturdays as needed; 8:00 AM – 5:00 PM.

Service Areas: Concord, NC. May travel to nearby clinics as needed.

Minimum Qualifications:

Experience/Education:

• High School Diploma or Equivalent.
• Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
• BLS or obtained upon hire.
• Prior medical assistant or medical assistant externship experience.
• Proficient at partner programs (i.e.: MS Outlook, Word,Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calmmanner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Performs visit intake process, including insurance and other administrative verifications, vital signs, weight, and verifies patient record data related to patient’s visit.
• Collects patient data, including medical and social history.
• Reviews patient’s current medication list and allergies.
• Assists the provider as directed, during treatments.
• Collects specimens and performs phlebotomy.
• Administers subcutaneous injections under the direction of a provider.
• Prepares, cleans, stocks and maintains the clinic.
• Assists with patient registration, check in/check out, appointment scheduling, and collection of co-pays associated with patient visits.
• Assists in emergency situations as directed by a provider or nurse.

About the Benefits:

• Competitive Compensation
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.

Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

OTHER

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.