Certified Medical Assistant

Imagine360; Clovis (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health plan options

Company-paid premiums for dental/vison

Parental leave policy

PTO 20 days / holidays 10

Tuition reimbursement

401k company contribution

Professional development

Diversity & inclusion initiatives

Job summary

Imagine360 in Clovis, CA seeks a Certified Medical Assistant to support the miCare Health Center under Practitioner delegation. You will perform MA duties, patient intake, medication administration, and assist with procedures, while handling clerical tasks and contributing to quality care.

This full-time role requires 2+ years MA experience with phlebotomy, BLS, and strong HIPAA compliance. The position offers health plans, PTO, tuition reimbursement, and professional development opportunities.

Qualifications

• Graduate of a certified medical assistant program or CA-approved state agency.
• 2+ years clinical medical assistant experience with phlebotomy skills.
• Medical terminology proficiency.
• Current BLS.
• Working knowledge of computers and software including Microsoft Office products.
• Proficient typing skills.
• Demonstrated organizational skills, problem-solving, analytical skills and detail oriented.
• Strong written and oral communication skills.
• Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities in order to meet deadlines.
• Ability to maintain the confidentiality of protected health information in compliance with HIPAA regulations.
• Work is indoors in an office environment with moderate noise.
• Intermittent physical effort involving lifting up to 25 pounds, standing, sitting, walking, and stooping, kneeling, crouching, or crawling, and supporting patients is required.

Responsibilities

• General MA duties: Office reception, greeting patients, recording demographics, history, symptoms, and other information as directed by Practitioners.
• Medication administration and assisting with or performing procedures.
• Manage patient flow and effective communication with miCare team and patients.
• Carry out Practitioner orders accurately and document provided care.
• Operational: Inventory, ordering, restocking supplies; maintain documentation and files; ensure clean work environment.
• Coordinate health fairs/HRAs/flu shots; develop materials with Marketing; present to clients.
• Customer service: be a role model for core values, provide timely follow-up, escalate issues when needed.
• Quality assurance: participate in committees/teams to improve quality and processes; train new staff.

Skills

Phlebotomy skills

Medical terminology proficiency

Strong written and verbal communicatie

Organizational skills

Problem solving

Attention to detail

Independent work

Time management

HIPAA confidentiality

Typing skills

Computer literacy

Education

Certified Medical Assistant program

CA state agency approval

Tools

Microsoft Office

Job description

Imagine360 is currently seeking a Certified Medical Assistant. This position is responsible for rendering care for patients of the miCare Health Center under the delegation of the miCare Practitioner(s). This position will also perform applicable office and clerical duties as related to the daily miCare Clinic operation.

Position Location

Clovis,CA

Responsibilities include but not limited to:

• General MA duties
  • Utilizes Medical Assistant knowledge and skills to perform tasks under the conformance of current and recognized techniques, procedures and standards. Includes but not limited to:
  • Office reception, including greeting patients, answering telephone, and direct calls to patients.
  • Documenting patients' demographics, history, symptoms and other significant information as directed by the Practitioner(s).
  • Medication administration.
  • Assisting with or performing procedures
  • Managing patient flow.
  • Perform effective communication with miCare team and patient to ensure coordination of care.
  • Carry out Practitioner(s) orders accurately and directly.
  • Document provided care as required.
• Operational Responsibilities
  • Inventory, ordering and restocking supplies.
  • Maintaining documentation and patient files.
  • Maintain a functional and clean work environment.
  • Maintain procedure manual, update as needed. Ensure consistent management to procedures.
  • Facilitation of Health Fairs/annual HRA draws/flu shots for participating employers.
  • In collaboration with Marketing, develop of materials for sales and marketing the miCare clinics.
  • Presentation to potential and existing clients.
• Customer Service
  • Acts as a role model in demonstrating the core values in customer service delivery.
  • Provides timely and thorough follow up with, internal and external customers.
  • Appropriately escalates difficult issues up the chain of command.
• Quality Assurance
  • Serves on committees, work groups, and/or process improvement teams, as assigned, to assist in improving quality/customer satisfaction.
  • Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters.
  • Performs self quality monitoring in order to develop and execute plans to meet established goals.
  • Provides ongoing feedback to help optimize quality performance.
  • Collaborates with others and cross-departmentally to improve or streamline procedures.
  • Develops new or improves current internal processes to improve quality
  • Trains new employees as assigned

Required Experience / Education:

• Graduate of a certified medical assistant program
  • OR approved state agency in CA.
• 2+ years clinical medical assistant experience with phlebotomy skills.
• Medical terminology proficiency.
• Current BLS
• Working knowledge of computers and software including but not limited to Microsoft Office products
• Proficient typing skills
• Demonstrated organizational skills, problem-solving, analytical skills and detail oriented
• Strong written and oral communication skills
• Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities in order to meet deadlines
• Ability to maintain the confidentiality of protected health information in compliance with HIPAA regulations
• Work is indoors in an office environment with moderate noise.
• Intermittent physical effort involving lifting of up to 25 pounds, standing, sitting, walking, and stooping, kneeling, crouching, or crawling, and supporting patients is required.
• A typical workday may involve exposure to virus, disease and infections.
• Also frequent use of a keyboard, and reaching with hands and arms required.
• Normal vision and hearing abilities required, including close vision and ability to adjust focus.

What can Imagine360 offer you?

• Multiple Health Plan Options, including a 100% Employer Paid Benefit Options
• 100% Company paid employee premiums for Dental, Vision, STA, & LTD, plus Life Insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.

Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited, and no fee will be payable. Thank you for your cooperation