Certified Lead - Hawaiian Bros (0105)

JCK OHANA LLC; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free food

Competitive pay

Growth opportunities

Team-oriented environment

Job summary

Hawaiian Bros in Portland, OR is seeking a Certified Leader to captain the shift, guide a diverse crew, and deliver warm, island-inspired service at 1125 SE Grand Ave.

As the leader on duty, you will supervise opening and closing tasks, maintain food quality and safety standards, train new team members, handle cash and inventory, and keep the restaurant running smoothly with aloha spirit.

Qualifications

• Friendly, positive attitude with a passion for delivering excellent service.
• Prior leadership or team experience in a fast-paced environment is a plus.
• Ability to manage multiple tasks and solve problems quickly.
• Strong communication and motivational skills.
• Must have flexibility to work nights, weekends, and holidays.
• Passion for Hawaiian culture and island vibe.

Responsibilities

• Lead with Aloha: provide warm, upbeat leadership to the crew while delivering top-notch service.
• Customer Service Superstar: greet guests, handle concerns, ensure guests leave feeling satisfied.
• Team Player: supervise and motivate crew, ensure tasks are clear and standards are met.
• Operations Maestro: oversee daily operations, ensure food quality, manage pace, troubleshoot issues.
• Train & Inspire: onboard new team members with aloha to ensure smooth experiences.
• Shift Management: handle opening/closing duties, cash management, inventory control.

Skills

Leadership

Team management

Communication

Customer service

Job description

Position: Certified Leader
This Restaurant will operate out of Grand Ave Food Co – Located at: 1125 SE Grand Ave, Portland, OR 97214

Reports to: General Manager
Pay: $20/hr + tips

Aloha! Ready to lead a team with the heart of aloha? As a Certified Leader at Hawaiian Bros, you will be the captain of the ship during your shift, guiding your crew to success while serving up fresh and flavorful island-inspired dishes. You’ll keep the team energized, the customers happy, and the kitchen running smoothly—all while embodying the spirit of aloha.

Key Responsibilities:

• Lead with Aloha: Provide warm, friendly, and upbeat leadership to your crew, ensuring everyone is having fun while delivering top-notch service.
• Customer Service Superstar: Be the face of Hawaiian Bros, greeting guests with a smile, handling any concerns, and ensuring every customer leaves feeling like they've experienced paradise.
• Team Player: Supervise and motivate crew members, ensuring they understand tasks, stay on track, and maintain our high standards of service.
• Operations Maestro: Oversee daily operations-keep things flowing, ensure food quality, manage the team's pace, and troubleshoot any issues that arise (with a positive attitude, of course!).
• Train & Inspire: Help onboard new team members, guiding them with aloha to ensure they become experts in delivering a smooth, fun, and friendly experience.
• Shift Management: Handle opening and closing duties, including cash management, inventory control, and ensuring the restaurant is left in pristine condition.
• Maintain Safety & Cleanliness: Ensure health and safety standards are followed and that cleanliness is maintained, making sure the restaurant stays as beautiful and inviting as the Hawaiian Islands.
• Celebrate Success: Lead by example, always keeping morale high, celebrating the wins (big and small), and supporting team members in their personal growth.

Qualifications:

• A friendly, positive attitude with a passion for delivering excellent service.
• Prior leadership or team experience (in a fast-paced environment is a bonus).
• Ability to manage multiple tasks and solve problems quickly.
• Strong communication and motivational skills.
• Must have flexibility to work nights, weekends, and holidays.
• Passion for Hawaiian culture and a love of the island vibe!

Benefits / Perks:

• Free food (because who doesn't love a delicious plate of island-inspired goodness?).
• Pay: $20/hr
• Fun and supportive work environment that feels like family.
• Opportunities for growth-leadership roles open up for those who shine!
• Competitive pay with the potential for performance-based incentives.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.