Certified Hybrid Medical Assistant: Admin & Clinical Support

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Part time

Job summary

UNC Health in Chapel Hill, NC is seeking a part-time Medical Administrative Assistant for a hybrid role focusing on front-office coordination (75%) and direct clinical support (25%). This position ensures smooth patient flow, supports clinical care, and enhances patient experience in a collaborative team environment.

Responsibilities include patient check-in/check-out, insurance verification, appointment scheduling, data entry into the EMR, and coordination with clinics.

Qualifications

• Completion of a Medical Assisting program is strongly preferred but not required.
• Medical Assistant certification from AAMA, AMT, CCMA, NRCMA, or NCMA is preferred.

Responsibilities

• Check-in/check-out patients and verify insurance.
• Obtain authorizations and code visits with ICD/CPT.
• Process and safeguard patient information per privacy standards; address billing inquiries.
• Schedule appointments and enter required demographic and clinical data.
• Support office operations, answer phones, and manage correspondence.
• Monitor supplies and equipment; place orders as needed.
• Adhere to HIPAA, OSHA, and infection prevention protocols.
• Provide excellent customer service and clear communication to patients and staff.
• Deliver direct clinical support: prepare exam rooms, obtain vitals, assist procedures, and manage patient flow.

Education

Medical assisting program

Job description

UNC Health in Chapel Hill, NC is seeking a part-time Medical Administrative Assistant for a hybrid role focusing on front-office coordination (75%) and direct clinical support (25%). This position ensures smooth patient flow, supports clinical care, and enhances patient experience in a collaborative team environment.

Responsibilities include patient check-in/check-out, insurance verification, appointment scheduling, data entry into the EMR, and coordination with clinics.