Certified Fulfillment Associate: Forklift & Order Picker

Lowe's; Paducah (KY); Hybrid; USD 31,000 - 37,000; Full time

Job summary

Lowe's is hiring for a customer fulfillment associate in Paducah, KY. You will pick, stage, inspect, and fulfill customer orders, delivering friendly service and guiding customers to the right associates.

Responsibilities include operating powered equipment safely, supporting inventory accuracy via the Orders App, and collaborating with leadership to resolve short picks. A strong team mindset and dependable communication are essential for daily success at Lowe's.

Qualifications

• 6 months of experience using a computer for data entry or information retrieval.
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification required: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver quality service by selecting items, validating orders, and guiding customers to the right associates.
• Operate and maintain powered equipment with safety compliance.
• Support inventory accuracy using Orders App and SIMS; partner with leadership to resolve short picks.
• Complete audits, follow-ups, locker management, and report safety or theft concerns.
• Meet daily responsibilities with a customer-first mindset and strong teamwork.
• May be assigned other duties as needed.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Orders App

Smartphone usage

Forklift certification

Job description

Lowe's is hiring for a customer fulfillment associate in Paducah, KY. You will pick, stage, inspect, and fulfill customer orders, delivering friendly service and guiding customers to the right associates.

Responsibilities include operating powered equipment safely, supporting inventory accuracy via the Orders App, and collaborating with leadership to resolve short picks. A strong team mindset and dependable communication are essential for daily success at Lowe's.