Certified Ford Automotive Technician | AutoNation Ford Amherst

AutoNation; Amherst (MA); On-site; USD 33,000 - 65,000; Full time

Benefits offered by this job

Health Care Benefits

401k matching

Paid vacation and leave

Employee discounts

YouDecide deals and discounts

DRVPNK cancer charities support

Job summary

AutoNation is seeking an Advanced Technician to perform vehicle repair and maintenance to dealer and factory standards, while building customer trust in our care for safety and reliability. You will interact daily with customers, service advisors, other technicians, and managers, ensuring effective communication and high-quality work.

The role offers competitive pay and benefits, paid training with OEM certification support, and opportunities to advance into service, sales, management, or

Qualifications

• High School diploma or equivalent.
• 2+ years of experience as an automotive technician.
• Automotive technical training varies by store needs.
• Attention to detail and organizational skills.
• Valid in-state driver's license and clean driving record.

Responsibilities

• Perform vehicle repair and maintenance per repair order with efficiency and accuracy.
• Communicate with Parts Department and Service Advisors to manage production and customer updates.
• Diagnose malfunctions and perform repairs if authorized by the customer.
• Conduct multi-point inspections and make safety/reliability recommendations.
• Document work performed on the repair order and maintain tools inventory as needed.
• Stay current with factory bulletins and training classes.
• Provide an exceptional customer experience to drive loyalty.

Skills

Customer service

Attention to detail

Communication

Teamwork

Education

High School diploma or equivalent

Automotive technical training

Job description

TheAdvanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Keep America Moving. Drive your Technician Career with AutoNation.

At AutoNation, we don't just service vehicles, we support the people who keep them running. As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.

Why You'll Love Working Here:

• Competitive pay and benefits
• Paid training and OEM certification support
• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles
• Career options coast to coast through our nationwide footprint of locations

What We’re Looking For:

• Valid driver’s license
• A passion for cars and customer service

Who Would I Interact With?

This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers, just to name a few.

What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?

The performance of an Advanced Technician is measured by achieving:

• Targeted production
• Targeted Customer Satisfaction Index

What are the requirements for this job?

• High School diploma or equivalent
• 2+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician
• Service Advisor
• Service Management

Pay Range

The pay range for this position is between $24.00 - $47.00/ Per Flat Rate Hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

Thisposition is/maybe entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability : Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

To learn more about our benefits offering, please click here: AutoNation Benefits. The specific benefits available to any employee may vary depend on state and local laws and eligibility factors.

AutoNation EEO Statement and Accommodations Process

AutoNation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail] . We will make every effort to meet your needs in accordance with applicable laws.

https://careers.autonation.com/us/en/benefits

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.