Certified Field Performance Technician

NextGenEnergyJobs; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

NextGenEnergyJobs in the United States (Massachusetts/Boston) seeks a skilled solar field service technician with strong NEC knowledge and a valid Journeyman license. The role involves executing field installations, maintenance, and safety compliance on solar systems across customer sites.

The ideal candidate demonstrates excellent communication, time management, and customer service skills, with the ability to work both independently and as part of a team in a fast-paced environment.

Qualifications

• 3+ years of field construction experience with at least 1 year as a service technician in solar industry
• High School diploma required
• PV design or PV electrical experience preferred
• Valid state or local Electrical Journeyman license required per local/state requirements
• Knowledge of the NEC and applicable codes and standards
• Must be a motivated team player with good customer service
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Electrical/PV installation knowledge and ability to read single line drawings and PV systems
• Understand interconnection activities and NEC compliance
• Safety: follow safety policies and identify hazards and promote safe work
• Customer service: establish rapport with customers and coworkers
• Results driven: meet deadlines and work in fast-paced environment
• Problem solving: logical decision making and timely issue resolution

Job description

This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job.

Requirements

• 3+ years of previous field construction experience required with at least 1 year of experience as a service technician in the solar industry
• High School diploma is required
• PV design or PV electrical experience is preferred
• Valid state or local Electrical Journeyman license required, the position must possess a valid Journeyman License/Electrician Certification or equivalent per local and state requirements, e.g. wireman license
• Knowledge of the NEC and applicable codes and standards
• Must be a motivated team player, looking to succeed
• Proven track record of excellent customer service
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles.
• Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
• Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
• Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals
• Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors