Certified Experienced Medical Assistant - Midtown Atlanta

Panoramic Health; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Panoramic Health is seeking a Medical Assistant to support both administrative and clinical tasks in a busy physician office. You will check-in/check-out patients, collect payments, and assist clinicians during exams with accurate EHR documentation in athenaClinicals.

The ideal candidate has completed an accredited MA program and holds MA certification (AAMA) with CPR certification preferred. Experience with athenaClinicals and PMD Soft, plus strong HIPAA knowledge, is highly valued.

Qualifications

• Completion of an accredited Medical Assistant program.
• Certified Medical Assistant (AAMA) certification or equivalent.
• Current CPR certification preferred.
• At least 1 year of MA experience in a physician office.
• Broad understanding of clinical operations and physician office practice.
• AthenaClinicals electronic health record experience.
• Experience with PMD Soft and Microsoft Office.
• Knowledge of HIPAA and patient privacy laws.
• Ability to perform basic patient data entry into EHR and use Microsoft Office.
• Knowledge of medical terminology.
• Comply with HIPAA, OSHA, Compliance, and IT standards.

Responsibilities

• Greets patients and performs Check-in/Check-out procedures accurately and timely.
• Answers phone calls, schedules appointments, and maintains clinical inboxes in athenaClinicals.
• Rooms patients and completes full patient intake, including vitals and allergies.
• Assess patient symptoms and document in athenaClinicals.
• Coordinate referrals to specialty care, imaging or labs.
• Collect specimens and follow CLIA regulations.
• Call patients with test results or instructions from physician staff.
• Prepare for patient visits and prep lab work in charts.
• Scan and attach medical records and manage incoming faxes.
• Process payments and maintain accurate office cash transactions.
• Reschedule patients and maintain appointment reminders in athenaClinicals.
• May supervise/train other staff as needed.
• Perform other duties as required.

Skills

AthenaClinicals experience

HIPAA knowledge

MS Office

Data entry

Phone etiquette

Interpersonal skills

Attention to detail

Education

Accredited Medical Assistant program

Certified Medical Assistant (AAMA) or equivalent

CPR certification (preferred)

Tools

PMD Soft

Job description

Come and join our team as a Medical Assistant - (Hiring Immediately)

Medical Assistant encompasses both administrative and clinical aspects of medical assisting. It includes, performing check-in/check-out functions, answering phone calls, verifying insurance benefits, scheduling and confirming appointments, collecting copays, deductibles, and co-insurances, rooming patients, interviewing and giving instructions to patients as directed by physician or physician assistant or nurse practitioner, handling incoming and outgoing correspondence with other providers or pharmacies, processing requests for medical records, obtaining vitals and other pertinent patient information, assisting providers with exams and procedures, and performing diagnostic testing. ATHENA experience a plus!

Responsibilities include:

• Greets patients and performs Check-in/Check-out procedures in an accurate and timely manner. Collects co-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility.
• Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inboxes in athenaClinicals electronic medical record system. Demonstrates phone etiquette in accordance with Panoramic Health standards of behavior.
• Rooms patients and completes full patient intake, including vitals, allergies, medication reconciliation, and recording recent flu and pneumonia vaccinations. Assess patient symptoms, reactions, and physical condition. Records all data in athenaClinicals.
• Ability to effectively determine response priority and level for patient telephone calls and patient portal messages, consult with physician or physician assistant or nurse practitioner and document appropriately.
• Responsible for collecting specimens and following CLIA regulations.
• May assist with facilitating referrals to specialty care, imaging or laboratory studies as ordered by the physician or physician assistant or nurse practitioner. Coordinates with others to make sure patient is appropriately set up for any required lab studies or imaging.
• Calls patients with test results or instructions as provided by the physician or physician assistant or nurse practitioner.
• Prepares for patient office visits and prepare lab work in patient charts. Makes patient reminder calls for lab work (2) two weeks prior to patient appointments.
• Scans and attaches patient medical records and administrative documents in athenaClinicals. Reviews and processes incoming faxes and flow labs that are not electronically sent.
• May participate in preparing payment batches and maintaining accurate office cash transactions.
• Processes medication authorizations and refills. Organizes drug sample closet and discards expired medications appropriately.
• Reschedule patients as appropriate by maintaining athenaclinicals automated appointment scheduling reminder system. Maintain appointment waitlist and schedule appointment from waitlist when feasible.
• Exercises sound judgment when dealing with challenging and stressful situations.
• May occasionally act as a trainer for other medical support staff or students.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• Completion of an accredited Medical Assistant program.
• Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization.
• Current CPR certification preferred.
• At least 1-year of relevant medical assistant experience in a physician office.
• Broad understanding of clinical operations and physician office practice.
• Nephrology medical office or dialysis experience highly preferred.
• athenaClinicals electronic health record experience.
• Experience with other secure clinical communication and billing applications such as PMD soft.
• Demonstrates knowledge and understanding of HIPAA and other patient privacy laws. Maintains rigorous confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees.
• Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite.
• Basic knowledge of medical examination, diagnostic and treatment room procedures.
• Knowledge of medical terminology.
• Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.