Certified Dental Assistant

Community Health Programs, Inc.; Great Barrington (MA); Presencial; USD 33 000 - 39 000; Tempo integral

Resumo da oferta

Community Health Programs is seeking a Certified Dental Assistant to support dentists and hygienists in a busy Berkshire County dental practice. The role includes chair-side assistance, patient intake, and helping with front desk responsibilities.

The position requires MA-registered dental assistant status, DANB certification, CPR, and strong communication. Bilingual skills are a plus; weekend hours may be required.

Qualificações

• High school diploma or GED required.
• Registered Dental Assistant with MA state listing required.
• DANB certification required.
• CPR certification required.

Responsabilidades

• Assist dentists with instruments, patient seating, room prep and instrument cleaning.
• Greet and escort patients from waiting room to treatment room.
• Take patient vitals and record for dentist evaluation.
• Take dental intra-oral radiographs and manage lab tasks.

Conhecimentos

Good communication

Spanish language

Microsoft Word

Excel

Dentrix

Database skills

Formação académica

High school diploma or GED

Registered Dental Assistant (MA)

DANB certification

CPR certification

Ferramentas

Dentrix

Microsoft Word

Excel

Descrição da oferta de emprego

Community Health Programs | Berkshire County, MA

Community Health Programs (CHP) is a community health center caring for people throughout the Berkshires. Our mission is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional and compassionate health care and family services.

THE ROLE

The Certified Dental Assistant provides support to CHP dentists and dental hygienists. This person is crossed trained on reception at the dental practice. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

What You'll Do

• Supports CHP dentists by assisting with instruments, seating patients, room preparation and instrument cleaning.


• Greets patients upon arrival, escorts patients from waiting room to treatment room.


• Takes patient vitals and records for dentist evaluation.


• Take dental intra-oral and radiographs.


• Gather patient's medical history for dentist review and final documentation.


• Documents patient's current medicines, medical conditions and pre-med if needed.


• Document patient's blood pressure, weight and smoking status.


• Call in prescriptions as directed by the dentist.


• Provides chair side assistance during procedures as directed by attending dentist.


• Performs lab tasks including denture and crown preparation.


• Ensure lab cases for the next day have arrived from the lab.


• Sets up, breaks and wipes down treatment room between patients.


• Clean, check, sterilize dental instruments, flush water lines, and maintain autoclaves.


• Help with tracking and ordering supplies.


• Follows all safety protocols set forth by CHP, Department of Public Health and OSHA.


• Answers phones and assists front desk.


• Schedules new and established patient appointments as needed.


• May collect patient's co-pay, deductibles and treatment payments when applicable.


• Relieves and steps in for receptionist when needed.


• May be responsible to open and close front door of office at start and end of day.


• Confirm patient appointments for the upcoming days.


• Inform Dental Center Practice Manager of any irregular procedure observed by a patient or companion while in the waiting area or during intake process.


• Observe and cooperate with the security of the dental center at all time.


• Flexible schedule including some Saturday hours.


• Flexible to assist at other sites as requested.


• Other duties as assigned.

What You Bring

• Demonstrate ability to manage projects or tasks.


• Manage difficult or emotional patient situations.


• Respond promptly to patient needs.


• Solicit patient feedback to improve service.


• Respond to requests for service and assistance.


• Complete administrative tasks correctly and on time.


• Cover when needed and cross train for additional administration/dental coverage or other site management as needed.


• Maintain confidentiality.


• Professional, welcoming, and pleasant personality.


• Contribute to building a positive team spirit.


• Respond well to questions.


• Takes careful and accurate notes.


• Follow up on messages and ensures delivery of messages.


• Compose/type letters if requested by administration.

Qualifications & Requirements

• Good communication skills, including the ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.


• Spanish speaking/bilingual skills are a plus.


• Excellent computer skills, including knowledge of Microsoft Word and Excel. Dentrix expertise is preferred. Database skills are a plus.


• Attend continuing education meetings to maintain license.

Education And/or Experience

• High school or GED.


• Must be listed with the State of Massachusetts as a Registered Dental Assistant.


• Front desk reception experience is a plus.


• DANB certification is required.


• Maintain a current CPR license.

Physical & Mental Requirements

Physical Demands

• Constant: Hearing, seeing, color vision, reading, math, oral and written communication.


• Frequent: Balancing, stooping, reaching, handling, depth perception, mechanical concepts, operating equipment.


• Occasional:


• Minimal:

Mental Demands

• Constant: Interpersonal skills, implementing, evaluating, organizing, handling, public contact, concentration.


• Frequent: Specifying, stressful situations.


• Occasional: Interpreting, consulting, analyzing, presenting, trauma/grief/death, decision-making.

Equipment Operated

Computers, copiers, printers, fans, calculators, various medical office equipment and supplies

WHY JOIN CHP?

• Mission-driven work: make a direct, everyday difference in the health of your neighbors and community.


• A team that has your back: join a work environment that is caring, collaborative, and innovative.


• Life in the Berkshires: live and work in a region known for its natural beauty, outdoor recreation, and vibrant arts and culture.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Community Health Programs is an Equal Opportunity Employer.

Salary: $24.00 - $28.00 per hour