Certified Data Entry Technician II

guardianpharmacy; Nashville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

Company-paid Basic Life Insurance

Long-Term Disability

Job summary

Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, is hiring a Pharmacy Technician in Nashville, Tennessee. This is a full-time role offering engaging work in a fast-paced, team-oriented environment with a focus on accurate medication management and superior patient service.

You will enter new and refill prescriptions, triage faxes, verify dosages, and collaborate with doctors and customers to resolve issues.

Qualifications

• Requires High School Diploma or GED per state requirements.
• Pharmacy Technician license/certification/registration per state requirements; National Certification preferred (PTCB).
• Minimum 3+ years related experience including data entry in long term or managed care settings.

Responsibilities

• Enter new and refill prescriptions into operating system with accuracy to reduce dispensing errors.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in computer and cycle fill coding; calculate and verify correct dosages.
• Respond to customer calls with care and courtesy; route to appropriate team member.
• Complete assigned prescriptions within regular shift and coordinate with doctors' offices on refills.
• Troubleshoot and resolve customer service issues using advanced knowledge; work with all pharmacy systems.
• Collaborate with team to maintain smooth workflow in data entry and cycle management.

Skills

Data entry

Detail oriented

Team oriented

Problem solving

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

National Certification (PTCB) preferred

Tools

Pharmacy systems

Document imaging

Legacy pharmacy computer OS

Job description

Nashville, Tennessee, United States of America Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Nashville, Tennessee.

Why Middle Tennessee Pharmacy Services ?

We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Scheduling Requirements:

Monday-Friday 8:30am-5:00pm with Saturday rotation based on business needs

Attributes Required:

• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing
• Triage incoming fax prescriptions to ensure timely dispensing
• Ensure proper notes in computer and cycle fill coding
• Calculate and/or verify the correct dosage based on the prescription
• Demonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level service
• Ensure all prescriptions assigned for processing are completed in regular shift
• Receive, evaluate, process and follow-up as needed with doctors' offices on all refills assigned
• Using advanced knowledge, troubleshoot, research and resolve customer service issues
• Exercise proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)
• Work collaboratively with other team members to ensure smooth workflow in data entry department
• Understand & exercise proficiency in Cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable
• Consistently meet pharmacy's established accuracy and productivity levels.
• On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
• Other essential functions and duties may be assigned as needed

Education and/or Certifications

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

• 3 + years related experience including a minimum of 6 months Data Entry experience in a long term or managed care setting
• Proficient in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system
• Knowledge of Brand Name/Generic medications and Sig codes
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:

Ability to work flexible hours, including weekends, holidays and overtime

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."

Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary E