Certified Data Entry Technician II

Guardian Pharmacy, LLC; Kenilworth Estates (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid holidays and vacation

Life Insurance

Job summary

Guardian Pharmacy, LLC in Nashville, TN is seeking a Pharmacy Data Entry Technician to enter new and refill prescriptions with speed and accuracy. You will support the data-entry team, triage faxes, and communicate with customers by phone, ensuring top-level service and precise documentation.

The role requires strong data-entry skills, familiarity with pharmacy systems, and the ability to work in a fast-paced, team-oriented environment while meeting deadlines.

Qualifications

• High School Diploma or GED required (per state requirements).
• Pharmacy Technician license/certification/registration required per state requirements; National Certification preferred (PTCB).
• 3+ years related experience in long-term or managed care setting preferred; data entry experience essential.

Responsibilities

• Enter new and refill prescriptions into the operating system accurately and timely.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Communicate with customers by phone and respond to their needs with courtesy.
• Route calls to ensure top-level service and maintain accurate notes in the system.
• Work collaboratively with team members to maintain smooth workflow in data entry.

Skills

Data entry

Attention to detail

Problem solving

Team orientation

Customer communication

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

National Certification (PTCB) preferred

Tools

Document imaging

Legacy pharmacy OS

Pharmacy systems proficiency

Job description

Nashville, Tennessee, United States of AmericaExtraordinary Care. Extraordinary Careers.With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Nashville, Tennessee.Why Middle Tennessee Pharmacy Services? We’re reimagining medication management and transforming care.Who We Are and What We’re About:Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.Scheduling Requirements: Monday-Friday 8:30am-5:00pm with Saturday rotation based on business needsResponsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.Attributes Required:Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophyStrategy and Planning – ability to think ahead, plan and manage time efficientlyProblem Solving – ability to analyze causes and solve problems at both a strategic and functional levelTeam Oriented – ability to work effectively and collaboratively with all team membersEssential Job Functions (include the following):Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensingTriage incoming fax prescriptions to ensure timely dispensingEnsure proper notes in computer and cycle fill codingCalculate and/or verify the correct dosage based on the prescriptionDemonstrate caring, understanding and courtesy when responding to calls from customers. Route calls as appropriate to ensure top level serviceEnsure all prescriptions assigned for processing are completed in regular shiftReceive, evaluate, process and follow-up as needed with doctors’ offices on all refills assignedUsing advanced knowledge, troubleshoot, research and resolve customer service issuesExercise proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system)Work collaboratively with other team members to ensure smooth workflow in data entry departmentUnderstand & exercise proficiency in Cycle in order to meet delivery deadlines. Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicableConsistently meet pharmacy's established accuracy and productivity levels.On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patientOther essential functions and duties may be assigned as neededEducation and/or CertificationsHigh School Diploma or GED (per state requirements)Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)Skills and Qualifications:3 + years related experience including a minimum of 6 months Data Entry experience in a long term or managed care settingProficient in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating systemKnowledge of Brand Name/Generic medications and Sig codesAbility to work independently and deliver to deadlinesAbility to solve problems with minimal directionGreat attention to detail and accuracyAbility to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlinesQuality minded; motivated to seek out errors and inquire when something appears inaccurateWork Environment:Ability to work flexible hours, including weekends, holidays and overtimeWhat We Offer:Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”Compensation & FinancialCompetitive pay401(k) with company matchFamily, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)Medical, Dental and VisionHealth Savings Accounts and Flexible Spending AccountsCompany-paid Basic Life and Accidental Death & DismembermentCompany-paid Long-Term Disability and optional Short-Term DisabilityVoluntary Employee and Dependent Life, Accident and Critical IllnessDependent Care Flexible Spending AccountsWellbeingEmployee Assistance Program (EAP)Guardian Angels (Employee assistance fund)Time OffPaid holidays and sick daysGenerous vacation benefits based on years of serviceThe Guardian DifferenceOur clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.Join us to discover what your best work truly looks like.