Certified Condition Report Writer

ACV Auctions; Hamden, Northern (CT, KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

Dental & Vision

Paid time off

Stock Purchase

401(k)

Job summary

ACV Auctions is hiring a Certified Condition Report Writer to inspect customer vehicles upon receipt, document condition with VCRs, photos, and data entry, and coordinate with the auction team to ensure a smooth process. You will identify damage, missing parts, and mechanical issues, and support the overall integrity of the auction experience.

The role requires 1 year of car auction industry experience, strong attention to detail, and solid communication skills to interact with buyers, sellers,

Qualifications

• Inspect vehicles to identify damage and issues at receipt.
• Complete Vehicle Condition Reports and take photos.
• Communicate with management and staff to ensure smooth auctions.
• Ensure compliance with procedures and safety guidelines.
• Assist with moving vehicles and other related duties.
• Must be able to work in auction lot setting.

Responsibilities

• Identify damage and mechanical issues on arrival.
• Document condition with VCRs, photos, and data entry.
• Facilitate seamless auction experience through effective communication.
• Maintain safety and compliance in the auction lot.
• Perform additional duties as assigned.

Skills

Attention to detail

Communication

Multitasking

Organizational skills

Vehicle inspection

Data entry

Team collaboration

Safety compliance

Valid driver’s license

Auction procedures

Job description

Posted Thursday, August 13, 2026 at 4:00 AM

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

Who we are looking for:

The Certified Condition Report Writer completes vehicle condition report to identify damage, missing parts, and mechanical problems.

What you will need:

• Identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt; interior, exterior, odometer reading, trunk area, engine compartment, noting any damage or repair to frame, paint or other, engine noise, AC/heater operation, radio, tire condition, etc.
• Document vehicle condition by completing appropriate Vehicle Condition Report (VCR), taking digital pictures and computer data entry in a timely manner, preparing for in lane and online sales.
• Communicate effectively with management and other staff members to facilitate a seamless auction experience and resolve any issues or discrepancies.
• Ensure compliance with auction procedures, policies, and safety guidelines, taking necessary actions to maintain a secure working environment.
• Performs other related duties as assigned including but not limited to locating and moving vehicles, starting and/or jump‑starting vehicles, etc.
• Perform additional duties as assigned.

What you will need:

• 1 year of car auction industry experience.
• Demonstrated organizational and multitasking skills, with the ability to manage multiple tasks simultaneously in a fast‑paced environment.
• Proven communication and interpersonal skills, with the ability to interact professionally with buyers, sellers, and other staff members.
• Attention to detail and ability to accurately verify and record vehicle information.
• Familiarity with auction procedures, terminology, and documentation.
• Valid driver's license with a clean driving record.
• Must be able to work in auction lot setting, including moving for most of the day.

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

No immigration or work visa sponsorship provided for this position.

Compensation

The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, and, market demands, etc.