Certified Behavioral Health Case Manager (TCM)

Behavioralaid; Florida; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

CE trainings

Credentialing support

Staff support

Productivity-based pay

Job summary

Behavioral Aid Solutions is seeking a Certified Behavioral Health Case Manager to provide Medicaid Targeted Case Management for children and/or adults across Florida. You will conduct needs assessments, develop service plans, and coordinate access to care, school services, and social supports through home, school, and community visits.

The role requires a Bachelor's degree and active CBHCM/CBHCM-P certification, with 1 year of experience preferred.

Qualifications

• Bachelor's degree required.
• Active Florida CBHCM or CBHCM-P certification required.
• 1 year of direct behavioral health case management experience preferred.
• Familiarity with Medicaid documentation requirements.

Responsibilities

• Conduct needs assessments and develop individualized case management/service plans.
• Coordinate client access to resources, medical/psychiatric care, school services, and social services.
• Provide case management in home, school, and community.
• Monitor progress toward goals and adjust service plans as needed.
• Maintain Medicaid-compliant documentation of every encounter.
• Collaborate with treating clinicians, families, schools, and community agencies.

Skills

Needs assessment

Coordination

Documentation

Communication

Home visits

Education

Bachelor's degree

Job description

Behavioral Aid Solutions (BAS) is Mental Health Centers with two facilities — in Doral and Sunset-Kendall — serving Miami-Dade County and, via Telehealth, families across Florida. Our team of 70+ licensed professionals provides counseling and psychotherapy, family and couples therapy, infant/toddler and child/adolescent mental health services, psychological testing, psychosocial rehabilitation, and targeted case management.

We are seeking a Certified Behavioral Health Case Manager (CBHCM or CBHCM-P) to provide Mental Health Targeted Case Management (TCM) services for children and/or adults within the Medicaid population. Case managers are often a family's most consistent point of contact — helping them navigate care, school, and community systems.

POSITION RESPONSIBILITIES:

• Conduct needs assessments and develop individualized case management/service plans.
• Coordinate client access to community resources, medical/psychiatric care, school services, and social services.
• Provide case management services in the home, school, and community.
• Monitor client progress toward goals and adjust service plans as needed.
• Maintain accurate, Medicaid-compliant documentation of every case management encounter.
• Collaborate with treating clinicians, families/guardians, schools, and community agencies.

QUALIFICATIONS:

Education

Bachelor's degree (required).

Licenses / Certifications

Active Florida Board Certification in Case Management (CBHCM or CBHCM-P), issued by the Florida Certification Board (FCB) (required).

Experience:

• Minimum 1 year of experience providing direct behavioral health case management services to adults or children (preferred).
• Familiarity with Medicaid documentation requirements.

Additional Requirements:

• Required to complete an AHCA Level II Background Screening, as mandated under Chapter 435, Florida Statutes.
• Reliable transportation for home, school, and community-based visits.
• Reliable, self-directed, and interested in participating in trainings within the company.

REPORTS TO:

Reports to the Targeted Case Manager Supervisor, and ultimately the Clinical Director.

SCHEDULE:

This is a flexible schedule; sessions and visits are scheduled directly between you and your assigned clients within program needs. Full-time and per-diem/independent contractor arrangements are available.

COMPENSATION & POSITION TYPE:

Full-time and per-diem/independent contractor arrangements are available. Compensation is a competitive, productivity-based rate paid per completed unit of service.

WHY JOIN BEHAVIORAL AID SOLUTIONS:

• Flexible Schedule — you help set your own calendar; sessions and visits are scheduled directly between you and your assigned clients within program needs.
• Competitive, Productivity-Based Pay — your rate is tied to completed units of service, so your caseload and consistency directly drive your pay.
• Case Consultation & Staff Support — ongoing case consultation is available as needed, backed by administrative and staff support from our team.
• Free Trainings Hosted by BAS — Behavioral Aid Solutions is an approved CE Broker provider, hosting at least two continuing education trainings per year at no cost to staff, open to our case management team for ongoing professional development.
• HR Guidance & Credentialing/Paneling Support — our HR team provides guidance on Medicaid enrollment, insurance paneling, and credentialing paperwork, reducing the administrative burden so you can focus on client care.

-----

ADDITIONAL EMPLOYMENT NOTICES:

Background Screening Requirement:

This position is subject to applicable Level 2 background screening requirements through the Florida Care Provider Background Screening Clearinghouse pursuant to Chapter 435, Florida Statutes . Information obtained through the Clearinghouse may be reviewed as part of the employment screening and eligibility process. Learn more about Florida's Care Provider Background Screening Clearinghouse and applicable screening requirements here: https://info.flclearinghouse.com

E-Verify Participation:

This employer participates in E-Verify. In accordance with federal requirements, employment eligibility will be confirmed through the Form I-9 process. If a mismatch occurs, the applicant will be notified and given the opportunity to resolve it before any employment action is taken. E-Verify may not be used to discriminate against any applicant or employee. Learn more at dhs.gov/e-verify

Certification & Medicaid Compliance:

This position requires and must maintain active Certified Behavioral Health Case Manager (CBHCM) or Provisional (CBHCM-P) certification issued by the Florida Certification Board (FCB). Services must be delivered and documented in accordance with the Florida Medicaid Community Behavioral Health Services Coverage Policy administered by the Agency for Health Care Administration (AHCA).

Confidentiality & HIPAA Compliance:

This position requires access to protected health information (PHI). All employees must comply with the HIPAA Privacy and Security Rules ( 45 C.F.R. Part 160 and Part 164 ) and BAS's internal confidentiality policies at all times.

Mandatory Reporter Notice:

Employees in this role are mandatory reporters of suspected child abuse, abandonment, or neglect under Chapter 39, Florida Statutes , and of suspected abuse, neglect, or exploitation of vulnerable adults under Chapter 415, Florida Statutes , and must comply with all applicable reporting obligations.

Equal Employment Opportunity:

Behavioral Aid Solutions is an Equal Opportunity Employer. BAS does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, or any other status protected under applicable federal law, the Florida Civil Rights Act (Chapter 760, F.S.) , or local ordinance, in any aspect of recruitment, hiring, or employment.

Engagement Classification:

This role may be structured as a per-diem/independent contractor (1099) engagement or as a full-time employee position, as specified at the time of offer. Independent contractor engagements are governed by a separate written agreement; independent contractors are responsible for their own tax withholding/reporting and are not eligible for employee benefits unless expressly stated.