Certification Specialist (Multifamily)

Asset Living; San Jose (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Commission and performance bonuses

Paid sick days and company holidays

Job summary

A leading property management firm in San Jose, CA is seeking a Certification Specialist to assist with compliance duties and support site staff. This role requires at least 2 years of experience in affordable housing programs and strong computer skills. Duties include conducting certification interviews, processing compliance documents, and communicating effectively with team members. The position offers competitive compensation ranging from $25 to $28 per hour, with benefits including medical and 401(k).

Qualifications

• Minimum 2 years’ experience with affordable housing programs.
• Experience with regulatory compliance in housing programs.
• Certification in affordable housing preferred.

Responsibilities

• Assist with property program compliance requirements.
• Conduct applicant/resident certification interviews.
• Maintain positive communication with onsite staff.

Skills

Affordable housing programs experience

Strong computer skills

Communication skills

Education

High School diploma or equivalency certificate

College degree in a related field

Tools

MS Office

Google Apps

Property management software

Job description

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe “Together We Lead, Together We Succeed.” We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a respected partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way and achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

Certification Specialist

The Certification Specialist will support site staff and occasionally cover vacant positions or absent site employees while fulfilling compliance duties. The role will assist with certifications, audit preparation, and corrections as assigned by the Regional or Community Manager, and provide support to site staff.

Position Requirements

• Minimum of 2 years’ experience with affordable housing programs and layering, and regulatory compliance in one or more programs such as LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA‑Rural Development (515), HCD, HOME Funds and Bonds. Must also have experience with rent, income and utility allowance adjustments and updates.
• High School diploma or equivalency certificate required. College degree in a related field preferred, or an equivalent combination of education and work experience in property management.
• Affordable Housing/Tax Credit certification preferred (C3P, HCCP, HCP‑E, COS, TCS, CPO, FHC, NAHP, NAHPe, SCHM, etc.).
• Valid Driver's License, good driving record, current motor vehicle insurance meeting state requirements, and a vehicle that meets Driving Standards and Personal Vehicle Use policy.
• Strong computer skills (MS Office, Google Apps, property management‑related software, email, internet).

Duties and Responsibilities

Job analyses will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal (non‑essential) job functions are subject to modification. Nothing in this job analysis restricts management’s right to assign or reassign duties and responsibilities for this job.

• Assist with property program compliance requirements including timely annual certification process and agency reports and responses, as assigned.
• Conduct applicant/resident certification interviews, gather all eligibility documents, and submit files to the third‑party auditor with high accuracy for quick approval.
• Process certification files in a timely manner.
• Maintain positive, professional, and effective communication with onsite staff, Regional Managers, and the Compliance team.
• Keep immediate supervisor informed of work progress, including present and potential work problems and suggestions for improvement.
• Update assigned internal tracking systems promptly.
• Respond in a timely manner to Community Manager, Regional Manager, Compliance Specialist and Compliance Director.
• Assist during the initial qualifying process of new construction lease‑up properties, re‑syndications, or acquisition/rehab of existing properties, as assigned.
• Overnight and air travel may be required.
• Flexibly adjust priorities and assigned properties as needed.

Other Responsibilities

• Consistently and fairly enforce community rules and regulations, and Standard Operating Procedures.
• Comply with all Fair Housing Laws and company policies and procedures.
• Promote a professional image by adhering to the Management Dress Code Policy.
• Communicate with employees, residents, prospective residents, clients, vendors, and guests in a professional manner when representing Asset Living.
• Meet all training requirements for the position (Grace Hill, Safety Meetings, etc.).
• Perform any and all functions as directed by the supervisor, including special project assistance.
• If the above duties can be performed remotely, telecommuting status could change if a Reasonable Accommodation as defined by the ADA is requested and approved, or in temporary response to certain local, state or national emergencies where physical work locations are shut down in accordance with lockdown/shelter‑in‑place orders.

At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by a comprehensive total rewards package, including benefits (medical, dental, vision, life, accidental, and disability insurance), 401(k) with employer matching, and commission and performance bonuses where applicable. Full‑time employees also receive paid sick days and company holidays.

Salary Range: $25 per hour to $28 per hour

This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.