Cerritos Store - Department Lead - Sushi

MARUKAI CORPORATION; Cerritos (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Store discount

Gift certificates

Benefits package

Job summary

Tokyo Central in Cerritos is seeking Sushi Department Leaders to oversee the Sushi department and assist the store management team in delivering an exceptional shopping experience with fresh, high‑quality products. Key duties include training, supervising, ordering, scheduling, ensuring food safety and sanitation, and leading a small team (0–10).

High school diploma and Sushi-related experience are required; ability to work evenings, weekdays, weekends, and holidays is essential.

Qualifications

• High School diploma or GED required; Sushi-related experience preferred.
• Experience leading small teams (0–10) in a retail/sushi environment.
• Ability to read/write English and follow safety procedures.

Responsibilities

• Assist Store Manager with Sushi Department responsibilities and integrity of budgets.
• Oversee ordering, receiving, and inventory of Sushi products; ensure food safety.

Skills

Team management

Food safety

Sushi knowledge

Customer service

English literacy

Education

High school diploma

Tools

Knives

Scales

Wrappers

Pallet jacks

Job description

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• Base Pay $22.00 - $27.00 / Hour
• Job Category Grocery store Sushi operations, Prepared Food
• Employee Type Full Time Non-Exempt
• Required Degree High school
• Travel 10%
• Manage Others Yes

Contact information

• Phone [phone]

Tokyo Central is excited to announce that we are going to be opening a new store in the Cerritos location.

We are looking for a Sushi Department Leaders (DL = Dept Leader and ADL=Assistant Dept Leader) who are able to lead the Sushi department and assist the store management team in creating an amazing shopping experience for our customers that will evoke anticipation and excitement in purchasing our astonishingly great products.

The Sushi Department Leader is a great healthy food adviser and sophisticated leader who has a passion for food and enjoy leading and empowering a team to achieve success. The responsibilities will cover, but not limited to, training, supervising, ordering, processing, and presenting the Sushi products. They also need to ensure all team members are following and maintaining food safety and workplace safety operations and procedures while under the supervision of the Store Manager.

We are very excited in interviewing these leaders and request that you bring the following to the table:

• The Love of food and having the enthusiasm in creating a great shopping experience for our customers every day.
• To always have a positive attitude and to work well in a team environment. We want the leaders to be inspired and proud of where they work and to encourage their associates as well.
• Have experience with preparing food in retail setting. We want them to not only know HOW but also know WHY it’s so important to help our customers have good meal choices and ensure our product quality.
• To approach every situation with a YES attitude. Have or be willing to learn how to have the necessary confidence, commitment, and motivation to move the team members and themselves towards success.
• The Key personality and characteristics that we require our Department Leaders to have in order for them to accomplish their goals are the following: Patience, Even Temperedness, Humbleness, Great Sense of Humor, Good Listening Skills, Observant, Perceptive, Supportive, Decisive, Flexible, Analytical, Consistent, Progressive, Proactive, and to be an excellent Coach by encouraging others to do their best.

Essential Duties and Responsibilities (Other duties may be assigned):

• Assist the Store Manager with all Sushi Department responsibilities.
• Assist the Store Manager with maintaining the appropriate profit margins in accordance to the approved preset budget for the Delica department. Oversee all Sushi Department responsibilities including, but not limited to, customer service, management, menu/ recipe development, ordering, receiving of products, scheduling, and paperwork.
• Under the direction of the Store Manager, they are responsible for in-service training for all Sushi department employees, including training and documentation.
• Help manage costs by controlling shrink and theft.
• Complete weekly inventory management. Be responsible for the Sushi department receive and inspect deliveries.
• Collaborate with Merchandise department and store management team to create unique and seasonal offerings or promotions.
• Create work schedule for Sushi department and strictly follow company and legal requirements about rest break and meal break.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Assure proper displaying and selling of all Sushi products to customers and advise customers on healthy food and answering customer questions.
• Responsible for cleanliness and sanitation of the Sushi back room and front displays.
• Handles customer complaints in such a manner to assure customer satisfaction.
• Assists Store Manager and the EHS team with safety meetings or training and assures that all the team members are in accordance with CAL OSHA SB-198.
• Follow the employee handbook at all times, especially on service standards and appearance.
• At all times, meet and/or exceed the Tokyo Central store standards in service, quality, and cleanliness.

Requirements

Basic Requirements

• Be able to adapt to different store environments during the training period. You might be assigned to different stores within Tokyo Central stores and/or our Central Kitchen.
• Be able to demonstrate small team management abilities. Team sizes can be from 0~ 10 employees. Management skills are required for the Sushi department lead and assistant department lead positions. The overall direction, coordination, and evaluation will be reviewed. Management activities include but not limited to: Interviewing; Training Employees; Planning, Assigning, and Directing Work; Addressing Complaints and Resolving Problems with employees and customers.
• A High School diploma or general education degree (GED) is required; Six months to one-year of Sushi related experience and/or training; or an equivalent combination of education and experience.
• Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to use English to write routine reports and correspondences. Ability to speak English effectively before groups such as our customers and/or employees. The ability to speak Japanese and/or Spanish is not required but can be a huge plus.
• Basic mathematical skills are required. This includes, but not limited to, the ability to calculate figures and amounts. Also, to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals are necessary.
• General reasoning ability is required. This position needs the leader to be able to interpret a variety of instructions that can be in the form of written, oral, in diagram, or scheduled forms. They need to have the ability to resolve conflicts in such a manner as to create a win-win situation. And they need to have the ability to analyze a variety of situations and to think things through to create a solution and to implement that said solution.
• While performing the duties of this job, the employee will regularly need to work near moving mechanical parts. The employee will occasionally be exposed to extreme heat and/or cold, to electrical shock, and be at a risk of burn. The noise level in the work environment will usually be loud. Due to the duties, safety will need to be followed.

Must be able to operate related equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks and hand trucks

Must be able to follow recipes and accurately measure ingredients

Able to deliver friendly, courteous, prompt customer service

Able to read, write, and do simple math problems

Able to interpret, understand and follow instructions

Ability to effectively communicate and respond to questions from the general public and management

Ability to interact with all levels of management

Has or willing to obtain a CA Food Handler's Certificate.

Marukai is an Equal Opportunity Employer and participates in E Verify.

Marukai is very aware of the COVID-19 pandemic and practices the highest and safest levels of precautions to keep associates safe with sanitizing practices, social distancing, personal protective equipment, and safety screening in adherence with the Health Department, CDC, State, Local, and Federal laws.

All Candidates must be able to work evening shifts, weekdays, weekends, and holidays.

Summary

• The Sushi Department Leader is responsible for all aspects of the department's operations, including maximizing sales and profits, optimizing staffing, working with HQMD, merchandise management, cleanliness of the work area and shop floor, and inventory efficiency.
• To achieve the department's budget, Sushi Department Leader oversees the cost-effective use of human resources as the company's assets, as well as goods, supplies, and equipment.
• The Sushi Department Leader ensures that the entire store is always providing customers with a pleasant time and place through the best possible service and a safe and secure store, based on the corporate principle of "The Customer Matters Most".

Employee Benefits

• up to 20% discount at all Tokyo Central stores
• Up to $700 Tokyo Central store gift certificates for all new hire hourly employees
• Benefits available – Including medical, dental, vision, and 401K ( After 1st Year)