Cerner Millennium Consultant

TechDigital Group; Fremont (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare IT solutions provider in the United States is seeking an experienced professional with at least 10 years of Cerner Millennium expertise, particularly with Cerner CareAware solutions. The role involves guiding customers through workflows and system changes while resolving complex issues. Candidates should have strong problem-solving abilities and experience in applications support. Knowledge of ticketing tools like ServiceNOW and CCL is advantageous.

Qualifications

• At least 10 years of Cerner Millennium work experience, preferably with Cerner CareAware solutions.
• Ability to resolve complex issues in a timely manner and provide subject matter expert (SME) advice.
• Experienced in Cerner applications support and incident management.

Responsibilities

• Guide customers through current workflows, upgrades, and system changes.
• Resolve escalated problems using solution expertise during operations and maintenance.
• Work in support services and be part of an on-call environment.

Skills

Cerner CareAware

BMDI

iBus

MDI

Tools

ServiceNOW

CCL

Discern Visual Developer

Olympus

Job description

Key Skills: Cerner CareAware, BMDI, iBus, MDI

1. At least 10 years of Cerner Millennium work experience with good knowledge on two or more Cerner solutions, Preferably Cerner CareAware solutions
2. Ability to resolve complex issues in a timely manner and provide SME advice.
3. Experienced in Cerner applications support, Enhancements, Incident management or Cerner millennium projects, Perform complex troubleshooting, change management, document notes and knowledge articles.
4. Guide customers through current workflows, upgrades, enhancements and system changes.
5. Resolve escalated problems and issues using solution expertise, raised during operations, maintenance, upgrades.
6. Ability to work in support services and on-call environment.
7. Should have a good understanding of Cerner Millennium architecture and cerner millennium data model.
8. Should have basic or good understanding of CCL(Cerner Command Language), Discern Visual developer and Olympus.
9. Good to have knowledge on ticketing tool ServiceNOW and ITIL process.
10. Develop and maintain good relationships with peers and customers.