CEO

TBG | The Bachrach Group; Phoenix (AZ); On-site; USD 250,000 - 450,000; Full time

Job summary

The Bachrach Group in Phoenix seeks a Chief Executive Officer to lead the privately held security and investigations enterprise with responsibility for strategy, growth, and profitability. The role emphasizes training, risk management, and premium client service across markets.

You will scale operations, oversee budgets and KPIs, and build an executive leadership bench while reporting to the board. This is an on-site leadership position centered in Phoenix with travel as needed.

Qualifications

• Progressive executive leadership experience in a multi-site, labor-intensive service business (e.g., contract security, protective services).
• Proven track record scaling revenue, expanding geographically, and improving profitability.
• Strong commercial leadership and enterprise relationship management in contract-based services.
• Demonstrated ownership of operating budgets, cash flow, and performance metrics.
• Experience building scalable field operations while maintaining service quality and compliance.
• Bachelor's degree in business, finance, operations or related field; advanced degree advantageous.

Responsibilities

• Develop a multi-year growth and scaling strategy, including geographic expansion and service offerings.
• Own company-wide P&L, revenue growth, gross margin, cash flow, budgets, forecasting, and reporting.
• Build scalable operating infrastructure with standardized playbooks, staffing, and quality assurance.
• Lead commercial strategy, enterprise sales, contract negotiations, and renewal performance.
• Create a repeatable market-launch model with disciplined staffing and compliance.
• Oversee distributed field workforce; improve recruiting, retention, deployment, and leadership development.
• Establish KPIs by contract, officer coverage, overtime, retention, and collections.
• Ensure compliance with licensing, labor laws, training, and insurance obligations.
• Lead executive and regional managers with accountability and succession planning.
• Assess partnerships and potential acquisitions; oversee integration if pursued.
• Build executive-level client relationships and represent the company credibly.

Skills

Executive leadership

Strategic planning

P&L ownership

Enterprise sales

Contract security

Change management

Board communication

Education

Bachelor's degree in business/finance/operations

Advanced degree preferred

Job description

Position - Chief Executive Officer (CEO)

Location - Phoenix /Arizona | Executive leadership role; travel as business needs require (new markets and existing)

Company Name / Description / Industry

Our client is a privately held security and investigations organization serving commercial clients and private individuals. The company provides armed and unarmed security, executive and residential protection, corporate and construction-site security, workplace violence prevention, asset protection, and investigative services. Its service model emphasizes highly trained personnel, proactive risk mitigation, accountability, and premium client service.

The company's mission is to redefine the gold standard in corporate security worldwide.

Core Services

• Armed and unarmed guarding, site protection, and multi-location contract security
• Executive / VIP and residential protection, secure transportation, and specialized assignments
• Corporate, construction-site, and asset protection; workplace violence prevention
• Investigations, risk assessments, incident response, and security consulting

Keys

• Scale the company responsibly across markets, service lines, and enterprise accounts while protecting quality and reputation.
• Build a repeatable operating model: regional leadership, standardized procedures, reliable staffing, pricing discipline, and measurable service delivery.
• Accelerate profitable organic growth through business development, client retention, strategic partnerships, and disciplined market expansion.
• Create the executive leadership bench, systems, reporting, and culture needed for the next stage of growth.
• Will report to Travis and the board of Directors

Employer Value Proposition / Company Sizzle

• Mission-driven, veteran-influenced culture centered on ownership, integrity, and operational excellence.
• Differentiated, white-glove protective services model spanning corporate security and specialized executive protection.
• Opportunity to shape the growth strategy and institutionalize a scalable national-caliber service platform.
• Direct influence over market expansion, organizational structure, customer experience, and enterprise value creation.

Job Value Proposition / Job Sizzle

• Enterprise leadership opportunity with broad strategic and operational authority.
• Mandate to build the infrastructure, leadership team, and commercial engine required to scale.
• Opportunity to develop new markets, strengthen recurring contract revenue, and elevate service delivery.
• Open executive compensation structure with potential equity participation, terms to be determined.

Job Description

The Presient/ CEO will lead the company's overall strategy, financial performance, commercial growth, and operational execution. The CEO will be accountable for scaling a labor-intensive, client-service business while preserving the commitment to training, professionalism, responsiveness, and disciplined risk management. This executive must combine strategic vision with hands-on operating leadership and a demonstrated ability to convert growth opportunities into sustainable, profitable results.

Primary Responsibilities

• Develop and execute a multi-year growth and scaling strategy, including geographic expansion, vertical market penetration, and complementary service offerings.
• Own company-wide P&L performance, revenue growth, gross margin, cash flow, budgets, forecasting, capital allocation, and management reporting.
• Build scalable operating infrastructure: standardized playbooks, post orders, scheduling, field supervision, workforce management, client onboarding, and quality assurance.
• Lead commercial strategy and business development, including enterprise sales, RFPs, contract negotiations, strategic accounts, pricing, and renewal performance.
• Create a repeatable market-launch model with disciplined staffing, licensing, training, compliance, service-level metrics, and market-level accountability.
• Oversee a distributed, around-the-clock field workforce; improve recruiting, retention, deployment, overtime management, and leadership development.
• Establish and monitor KPIs such as revenue and margin by contract, officer coverage, overtime, incident performance, client retention, sales pipeline, and collections.
• Ensure compliance with applicable security licensing, labor and employment laws, training requirements, insurance obligations, and incident-reporting standards.
• Lead executive and regional managers with clear accountability, succession planning, coaching, and performance expectations.
• Assess strategic partnerships and selective acquisition opportunities where appropriate; oversee integration planning if transactions are pursued.
• Build executive-level relationships with clients, industry partners, and key stakeholders; represent the company with credibility and discretion.
• Protect the company's reputation through rigorous safety practices, ethical leadership, risk management, and a consistently premium client experience.

Desired Background / Qualifications

• Progressive executive leadership in contract security, protective services, facilities services, or another multi-site, labor-intensive service business; CEO, President, COO, or divisional P&L leadership preferred.
• Documented success scaling revenue, expanding geographically, professionalizing operations, and improving profitability.
• Strong commercial leadership, enterprise relationship management, and contract-based service sales experience.
• Demonstrated ownership of operating budgets, contract economics, workforce productivity, cash flow, and performance metrics.
• Experience building management teams and scalable field operations while maintaining service quality and compliance.
• Sound judgment in regulated, safety-sensitive, or high-liability operating environments.
• Bachelor's degree in business, finance, operations, or a related field preferred; advanced degree advantageous but not required.

Success Measures - First 12-24 Months

• First 90 days: assess growth opportunities, client and contract profitability, organizational capability, operational risks, and systems; present a prioritized scaling plan.
• First 6 months: establish an executive KPI cadence, accountable regional operating model, commercial pipeline discipline, and clear hiring/leadership priorities.
• First 12 months: demonstrate measurable improvement in profitable revenue growth, retention, service consistency, and operating efficiency.
• Months 12-24: expand into prioritized markets or service lines with replicable processes, leadership depth, and sustainable unit economics.