Centralized Staffing & Scheduling Coordinator - Springfield Regional

Mercy Health; Springfield (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Mercy Health is seeking a Staffing Coordinator to manage scheduling and staffing for nursing departments. The role requires strong communication skills and the ability to handle staffing needs efficiently. Candidates should have experience with staffing software and preferably a degree in a related field. Join a dedicated team focused on delivering quality healthcare.

Benefits

Comprehensive medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan

Paid time off

Educational Assistance

Qualifications

• 1-2 years’ experience with staffing/scheduling software required.
• Preferred experience in a healthcare setting.
• Associates Degree in Business or related field preferred.

Responsibilities

• Create and edit schedules for nursing departments.
• Manage unplanned shift vacancies and staffing needs.
• Approve or deny schedule requests based on skill mix.

Skills

Organizing

Multitasking

Written communication

Verbal communication

Customer service

Analytical

Teamwork

Stakeholder engagement

Scheduling software

Interpersonal skills

Conflict resolution

Problem solving

Education

Associates Degree in Business

Data Management

Related Field

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Kronos

Project management

Staffing

Scheduling

Job description

Thank you for considering a career at Mercy Health!

S cheduled Weekly Hours:

36

Work Shift:

Evenings/Nights (United States of America) Primary Function/General Purpose of Position

The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Essential Job Functions

• Create and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines. Assign specialty roles particular to each unit’s operational needs.

• Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers

• Approve or deny all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.

• Balance and publish schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine the vacancy rate for the various roles in the department and post incentive shifts in accordance with the incentive policy for the ministry.

• Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.

• Within 24 hours of shift time determine complex department staffing needs and arrange appropriate coverage in the technology and communicate to the units.

• Receive sick call notifications and manage unplanned shift vacancies; evaluate market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.

• Maintain daily maintenance of unit/department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to nurse manager or their designee.

• Approve or deny all timecard requests with attestations, with communication to unit managers as appropriate.

• Prepare timecards for readiness for manager approval (Review and clean up exceptions)

• Maintains staffing related records, files, and reports. Distributes reports to appropriate leaders, as determined by manager.

• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Associates Degree in Business, Data Management, or Related Field (preferred)

Work Experience

1-2 years’ experience with staffing/ scheduling software (required)

Previous experience in a healthcare setting (preferred)

Training

None

Language

None

Patient Population

Not applicable to this position

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) x

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) x

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling X

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking x Standing X

Additional Physical Requirements/

Physical Requirements

Hear alarms/telephone/audio recordings

Color Vision

Acuity – near

Hazards

None

Skills

Organizing

Multitasking

Written communication

Verbal communication

Customer service

Analytical

Teamwork

Stakeholder engagement

Scheduling software

Interpersonal skills

Conflict resolution

Problem solving

Microsoft Excel

Microsoft Word

Microsoft Teams

Kronos

Project management

Staffing

Scheduling

Training

MercyHealth is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

Resource Optimization Center (ROC) - Springfield Regional Medical Center

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail] .