Student Financial Aid Program Coordinator - Self Help - (497051 )

University of Houston; Houston (TX); On-site; USD 43,000 - 49,000; Full time

Job summary

University of Houston's Scholarships & FinancialAid department seeks a staff member to coordinate and administer an awards program including scholarships, grants, and other student aid. You will analyze applications, communicate with agencies and donors, and counsel students and families on available options.

The role requires collaboration with college administrators, retention of students, and involvement in career-related events.

Qualifications

• Requires a 4-year degree or equivalent related training.
• Minimum one year of directly job-related experience.
• NASFAA Credentials / FAAC(R) Certification preferred.

Responsibilities

• Resolves general and complex awards issues using the financial aid management system.
• Communicates with federal/state agencies and donors regarding recipient information and award criteria.
• Counsels students and parents on available financial aid options and reviews unusual documentation.
• Ensures awards are properly disbursed and credited to student accounts.
• Liaises with lenders, donors, and guarantee agencies as needed.
• Collaborates with deans and administrators to meet recruitment and student needs.
• Reviews recipients' academic progress and handles appeals as required.
• Participates in career fairs and events to promote financial assistance.

Skills

Multi-tasking

Organizational skills

Interpersonal skills

Problem solving

Verbal communication

Written communication

Public speaking

Active listening

Responsiveness

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Department: Scholarships & FinancialAid Salary: $20.68 - $23.50 hourly

Description

Coordinates and administers a financial aid program which awardsscholarships, grants, or other forms of student financialassistance. Coordinates related programs and services that willmeet the internship and career needs of students andemployers.

1. 1. Resolves general and complex awards issues by utilizingfinancial aid management system to analyze applications againstcriteria and availability, as well as make adjustments, additions,and cancellations.
2. 2. Communicates with federal and state agencies,as well as potential and existing scholarship donors regardingrecipient information, selection process, and other awardcriteria.
3. 3. Counsels students and parents concerning available financialassistance opportunities and reviews unusual circumstancedocumentation.
4. 4. Ensures awards are appropriately disbursed and credited tostudents' accounts.
5. 5. Resolves unusual problems and serves as liaison between studentsand lenders, donors, and guarantee agencies.
6. 6. Works with deans and other college administrators and faculty toassure that recruiting and other college goals and student needsare being met.
7. 7. Reviews financial aid recipients' academic performance forsatisfactory progress; takes necessary action if progress is notbeing met, and reviews appeals.
8. 8. Participates in career fairs, orientations, and other events asneeded to promote awareness of financial assistance available tostudents.
9. 9. Works with potential and existing employers concerning job andinternship opportunities, including arranging receptions andseminars whereby external entities discuss employmentopportunities.
10. 10. Performs other job-related duties as assigned.

MQ: Education:

Requires a thorough understanding of boththeoretical and practical aspects of an analytical, technical orprofessional discipline; or the basic knowledge of more than oneprofessional discipline. Knowledge of the discipline is normallyobtained through a formal, directly job-related 4 year degree froma college or university or an equivalent in-depth specializedtraining program that is directly related to the type of work beingperformed. Experience: Requires a minimum of one (1) years ofdirectly job-related experience. Certification/Licensing:None.

Additional Job Posting Information:

• Department is willing to accept education in lieu ofexperience.
• Department is willing to accept experience in lieu ofeducation.

The ideal candidate for this position should possess the following:

• Higher Education experience.
• Service leadership skills including mutual respect, activelistening, and responsiveness.
• Must be a multi-tasker, organized, and able to work in aface-paced, high-pressure environment, with strong interpersonaland problem-solving skills.
• Ability to clearly interpret and implement policies andprocedures.
• Ability to interact with all levels of internal and externalconstituents.
• Excellent verbal and written communication skills.
• Public speaking skills.
• Proficiency in Microsoft Office Suite.
• Financial Aid Experience
• NASFAA Credentials / FAAC(R) Certification

The following documents are required:

• Cover letter delineating the manner in which your work experienceapplies to the posting.
• Resume
• Salary History
• Transcript
• Three work references. The hiring department expects you to namecurrent or past supervisors.

NOTE: We will maintain your confidentiality and notify you beforecontacting any of your references. References will be contactedonly after the interviewing process has been completed.

Incomplete applications will not be reviewed.

All positions at the University of Houston-System are securitysensitive and will require a criminal history check.

The University of Houston System and its universities are EqualOpportunity Institutions. Everyone is encouraged to apply.