Centralized Scheduling Representative

Mid-America Orthopedics; Wichita (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

Mid-America Orthopedics in Wichita, KS is seeking a Centralized Scheduling Representative to join our clerical team. You will handle a high volume of calls, register new patients, and schedule or adjust appointments to support clinicians and patients.

This role emphasizes accurate data entry in the scheduling system, courteous patient communication, and teamwork in a fast-paced office. No remote work; standard full-time hours with a professional, patient-focused environment.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of experience working within an office setting.
• 1-2 years of customer service experience.
• Ability to operate basic office equipment.
• Basic understanding of Microsoft Outlook.
• Entry level ability to use Microsoft Office platform.

Responsibilities

• Answers a high volume of calls daily
• Accurately registers patients into the scheduling database
• Understands physician preferences and schedules accordingly
• Reschedules patients when directed by supervisor
• Places reminder calls and communicates appointment information to patients
• Other duties as assigned

Skills

Customer service

Communication

Office administration

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Centralized Scheduling Representative

Full Time Clerical Wichita, KS, US

9 days ago Requisition ID: 1428

Central Scheduler

About the Job

Schedulers are responsible for answering incoming calls, registering new
patients and scheduling or changing appointments. The successful applicant will
answer a high volume of calls in a fast-paced environment and represent Mid
America Orthopedics in a professional manner.

Role and Responsibilities

• Answers a high volume of calls daily
• Accurately registers patients into the scheduling database
• Understands physician preferences and schedules accordingly
• Reschedules patients when directed by supervisor
• Places reminder calls and communicates appointment information to patients
• Other duties as assigned

Set Yourself Apart: Skills and Qualifications

• High School Diploma or equivalent
• 1-2 years of experience working within an office setting
• 1-2 years of customer service experience
• Ability to operate basic office equipment
• Basic understanding of Microsoft Outlook
• Entry level ability to use Microsoft Office platform