Centralized Scheduler

AdventHealth; Orlando (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth Orlando is seeking an Administrative Support professional to manage scheduling, patient records, and coordination of outpatient procedures. The role requires accurate data entry, strong customer service, and the ability to work in a fast-paced hospital setting.

You will verify demographics and insurance information, communicate with patients, and help maintain smooth clinic operations. Local Florida candidates with healthcare experience preferred.

Qualifications

• Strong written and verbal communication required.
• Typing speed of 35 WPM with high accuracy.
• Proficiency in MS Office (Word, Excel, Outlook).
• Analytical skills to foresee process roadblocks.
• Attention to detail in documentation and data entry.
• Ability to operate a multi-line phone system.

Responsibilities

• Assist with scheduling and coordinating appointments and procedures.
• Maintain accurate patient records and verify demographics and insurance information.
• Communicate with patients regarding appointments and preparations.
• Support timely patient flow and ensure compliance with hospital policies.

Skills

Written & verbal communication

Typing 35 WPM

MS Office proficiency

Analytical skills

Attention to detail

Multi-line phone handling

Education

Associate degree

High School Diploma

Tools

Windows OS

Internet

Office software

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

602 COURTLAND ST

City

ORLANDO

State

Florida

Postal Code

32804

Job Description

Other duties as assigned. Resolves any scheduling conflicts or issues promptly and efficiently. Maintains accurate and up-to-date patient records. Provides patients with information regarding their appointments and any necessary preparations. Demonstrates and promotes high standards for quality and productivity. Calls patients to complete appointment scheduling. Schedules patients for outpatient radiology, cardiology, and other hospital procedures. Collects and verifies demographic, insurance, and relevant clinical information. Verifies the accuracy of orders and scans them into the medical record.

Knowledge, Skills, and Abilities

• Effective written and oral communication skills [Required]
• Ability to type 35 WPM with 95% accuracy [Required]
• Comprehensive end-user computer skills, including proficiency in MS Office (Word, PowerPoint, Excel, Outlook), Windows operating system, and Internet [Required]
• Analytical skills to foresee process roadblocks [Required]
• Detailed focus on accuracy and completeness of examination documentation requirements [Required]
• Ability to work and meet deadlines in a fast-paced, dynamic, project-oriented environment [Required]
• Self-motivation, detail-oriented focus, and outstanding customer service skills [Required]
• Ability to read medical charts or dictation, understand services performed and correlate those services to charges on the bill [Required]
• Medical terminology, including knowledge of medical and imaging terminology, modality usage [Required]
• Ability to operate a multi-line phone system [Required]
• Understanding of Health Insurance authorization processes [Preferred]
• Knowledge of Billing and CPT/ICD10 Coding [Preferred]
• Knowledge of chemotherapy drug regimens [Preferred]

Education

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field Of Study

• in business administration, healthcare management, or associated field

Work Experience

• 1+ administrative support in a healthcare setting [Required]

Additional Information

• N/A

Licenses And Certifications

• N/A

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$15.69 - $25.10

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.