Centralized Scheduler

Select Medical; Louisville (KY); Hybrid; Full time

Job summary

A leading healthcare provider is seeking a Full Time Centralized Scheduler in Louisville, KY. The successful candidate will manage patient scheduling for therapy, requiring excellent organizational and communication skills. This role offers a dynamic work environment, with remote capabilities post-training, and a commitment to quality patient care.

Benefits

Generous PTO

Comprehensive health plans

Company-matching 401(k)

Mentorship and orientation programs

Qualifications

• Strong computer and technological background preferred.
• 1 year of front desk experience.
• Excellent telephone skills required.

Responsibilities

• Responsible for scheduling therapy appointments for patients.
• Communicate effectively with patients and healthcare team members.
• Assist with pre-registration and scheduling concerns.

Skills

Organizational skills

Analytical skills

Customer service

Interpersonal skills

Attention to detail

Education

High School diploma or GED

Job description

Overview

Centralized Scheduler

Full Time

KORT is looking for a Full time Centralized Scheduler who will be responsible for scheduling our patients for therapy throughout an assigned region. A Centralized Scheduler candidate has excellent organizational skills, as well as strong analytical skills, including troubleshooting and problem solving. We're looking for someone with strong customer service and interpersonal skills as well as strong attention to detail and commitment to quality and process improvement.

Schedule:

• Clinic Location: Louisville, KY
• Type of Employment: Full time (In office training/Remote)
• Hours: Weekdays (8am to 5pm, 1 evening until 6pm)
• Pay Range: $17/hr to $18/hr

We are building a highly trained and respected team that will provide preventative and rehabilitative services that maximize functionality and promote the well-being of our patients. We utilize a variety of evidence-based treatment and manual therapy techniques to create individualized treatment plans that help each patient achieve their specific goals. Our work environment offers a great opportunity to provide skilled care to our patients and grow with the NATION’S LEADER IN OUTPATIENT PHYSICAL THERAPY!

***Position is remote after training is completed***

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Familiarity with rehab therapy treatment and medical terminology.
• Comprehensive knowledge of Industrial Services and product lines.
• Excellent written and oral communication skills at multiple levels.
• Strong organizational and time management skills.
• Work as a team to ensure office is working efficiently and that all calls are made timely to potential patients and referral sources.
• Responsible for accurate procedure scheduling.
• Effectively communicates with patients, families, healthcare team members the time of visit, visit expectations, facility directions and web address to access New Patient paperwork.
• Reviews and evaluates scheduled appointments for completeness.
• Assists with pre-registration process by obtaining demographic information and insurance information.
• Receives Physician orders and schedules procedures by both telephone and electronic media.
• Obtains provisional diagnosis, Physician orders and patient history to substantiate the requested treatment.
• Communicates scheduling concerns to the Center Manager or market leader.
• Communicate scheduled appointments with team members at the center and scans in any supporting documentation..
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• High School diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• Excellent telephone skills are a must, as is a strong computer and technological background.

Physical Requirements:

• Ability to walk, bend, stand, and reach constantly during a work day/shift.
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
• Ability to speak and hear sufficiently to understand and give directions.
• Fine motor skills adequate for scheduling.
• Ability to participate in sustained activities for many hours in duration in accordance with state labor laws.
• Ability to independently lift twenty-five (25) pounds of weight.

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.