Centralized Scheduler

Select Medical; Dallas (TX); On-site; Full time

Job summary

A leading healthcare organization is seeking a Centralized Scheduler in Dallas, TX. This full-time position involves managing high call volumes to coordinate referrals for over 100 outpatient clinics. Candidates must possess a high school diploma and interpersonal skills for effective communication. The role requires computer proficiency and offers competitive pay and benefits, including health insurance and a retirement plan.

Benefits

Health, Dental, and Vision insurance

Paid Time Off (PTO)

401(k) retirement plan with company match

Short and Long Term Disability

Personal and Family Medical Leave

Qualifications

• Minimum 1-2 years medical billing and administrative experience preferred.
• Bilingual preferred.

Responsibilities

• Responsible for scheduling referrals for all outpatient clinics.
• Handle incoming calls and patient voicemails.
• Work with EPIC, Therapy source, and other sites to obtain referrals.

Skills

Interpersonal skills

Customer service

Problem-solving

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer equipment and software

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Location: Dallas, TX

Centralized Scheduler

Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)

Full Time

Compensation depends upon candidate’s years of experience and internal equity.

Minimum starting salary: $18 - $25 per hourbased off experience

This is NOT a remote position, applicants are required to come into the office.

Benefits of becoming a Centralized Scheduler with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave

*Eligibility and effective dates vary

Responsibilities

The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.

• Answering incoming rollover calls from clinics
• Calling referrals received from provider sources
• Overall high call volume and returning patient’s voicemails
• Working out EPIC, Therapy source and other sites to obtain and call referrals
• Team of 15 Schedulers

Qualifications

Minimum Qualifications

• High School Diploma or equivalent required

Preferred Qualifications

• Bilingual preferred
• Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
• One to two years medical billing and administrative experience preferred.
• Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
• Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Additional Data

Equal Opportunity Employer including Disabled/Veterans