Central Sterile Reprocessing Leader & Team Coach

Dartmouth-Hitchcock Health; Lebanon (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Dartmouth-Hitchcock Health seeks an experienced supervisor to lead the Central Sterile Reprocessing (CSR) team. You will oversee cleaning, decontamination, instrument assembly, sterilization, and case cart operations, ensuring efficient daily operations and appropriate staffing.

The role emphasizes turning strategic goals into practical processes, staff development, and delivering value to customers while maintaining quality and cost controls.

Qualifications

• High school graduate with three (3) years of supervisory experience in CSR required.
• Associate's degree preferred.
• Certified CSR Technician through The Certification Board for Sterile Processing and Distribution, Inc. (CBSPD) required.
• Excellent verbal, written, supervisory, communication skills required.
• High level of computer proficiency required.

Responsibilities

• Ensures the effective day-to-day operations of the Central Sterile Reprocessing (CSR) department, making staffing and workload adjustments.
• Converts strategic objectives into tactical operations, work systems, and processes which deliver value to customers
• Creates clear responsibilities for assigned team members.
• Manages and develops assigned staff through human resource planning, hiring, training, supervising, coaching, mentoring, and performance management.
• Documents, stabilizes, and controls all core operating processes required to effectively manage assigned team members. Collaborates with internal customer teams to ensure core processes meet their needs.
• Improves all core operating processes to deliver required value to all customers while reducing waste and lowering cost. Create corrective action routines based on agreed standardized problem solving methodologies that address processes that fall out of process control.
• Serves as department resource to assist and train staff by acquiring and maintaining subject matter expertise in all aspects of CSR operations.
• Performs other duties as required or assigned.

Job description

Dartmouth-Hitchcock Health seeks an experienced supervisor to lead the Central Sterile Reprocessing (CSR) team. You will oversee cleaning, decontamination, instrument assembly, sterilization, and case cart operations, ensuring efficient daily operations and appropriate staffing.

The role emphasizes turning strategic goals into practical processes, staff development, and delivering value to customers while maintaining quality and cost controls.