Central Scheduler - Part-Time

Mat-Su Regional Medical Center; Palmer (AK); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO

Extended Illness Bank

401k Matching

Career Advancement

Rewards & Recognition

Exclusive Discounts

Job summary

Mat-Su Regional Medical Center is seeking a part-time Central Scheduler to support the Admitting department in Palmer, AK. The role focuses on coordinating and managing patient appointments across diagnostic tests, procedures, and consultations, aligning with provider availability and patient needs.

You will input data into EMR systems, pre-register patients, verify eligibility, and assist with prior authorizations.

Qualifications

• Coursework or certification in Healthcare Administration, Medical Office Management, or related fields preferred
• 0-1 years of experience in scheduling, administrative, or customer service roles, preferably in a healthcare setting
• 1-2 years experience with EMR or scheduling software preferred

Responsibilities

• Coordinates and schedules patient appointments across multiple departments, including diagnostic tests, procedures, and specialist consultations.
• Ensures appointments are scheduled based on provider availability, patient needs, and clinical urgency while optimizing facility resources.
• Accurately inputs patient information into the hospital's scheduling system or EMR.
• Works with physicians, nurses, and other staff to align appointments with priorities and medical requirements.
• Pre-registers scheduled patients and provides preparation instructions for tests.
• Verifies medical necessity of scheduled tests for Medicare and ensures payer requirements compliance.
• Refers uninsured patients to financial assistance programs when appropriate.
• Reviews and verifies personal/insurance information for pre-certification orders with CPT/ICD codes.
• Contacts insurance for prior authorizations and logs orders in tracking systems and notes.
• Maintains regular attendance and complies with policies.

Skills

Organizational skills

Attention to detail

Multitasking

Verbal and written communication

Microsoft Office

Scheduling software

EMR software

Medical terminology

Education

Healthcare Administration coursework

Medical Office Management certification

Tools

EMR software

Scheduling software

Microsoft Office

Job description

Seeking a part-time Central Scheduler to support our Admitting department at Mat-Su Regional Medical Center, located at 2500 S Woodworth Loop, Palmer AK.

Day shift: Working 24 hours weekly. Schedule to be determined and is based on the needs of the department.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What we Offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Generous Paid Time Off (PTO)
• Extended Illness Bank (EIB)
• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Central Scheduler is responsible for coordinating and managing patient appointments for various healthcare services, including diagnostic tests, procedures, consultations, and follow-ups. This role ensures that scheduling is accurate, efficient, and aligned with provider availability, patient needs, and facility resources. The Central Scheduler works closely with patients, healthcare providers, and other departments to enhance operational efficiency and ensure a seamless patient scheduling experience.

Essential Functions

• Coordinates and schedules patient appointments across multiple departments, including diagnostic tests, procedures, and specialist consultations.
• Ensures appointments are scheduled based on provider availability, patient needs, and clinical urgency while optimizing facility resources.
• Accurately inputs patient information and appointment details into the hospital’s electronic scheduling system or EMR (Electronic Medical Records).
• Works closely with physicians, nurses, and other medical staff to ensure appointments align with clinical priorities and medical requirements.
• Pre-registers scheduled patients and provides accurate preparation instructions for diagnostic tests.
• Verifies the medical necessity of scheduled tests for Medicare patients and ensures compliance with payer requirements.
• Refers uninsured and underinsured patients to financial assistance programs as appropriate.
• Reviews and verifies personal and insurance information for pre-certification orders, including CPT and ICD codes, obtaining clinical details from physicians as needed.
• Contacts insurance companies to secure prior authorization and logs all pre-certification orders in tracking systems and SOAP notes when necessary.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Coursework or certification in Healthcare Administration, Medical Office Management, or related fields preferred
• 0-1 years of experience in scheduling, administrative, or customer service roles, preferably in a healthcare setting required
• 1-2 years experience with electronic medical records (EMR) or scheduling software preferred

Knowledge, Skills and Abilities

• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Ability to handle high volumes of scheduling requests in a fast-paced environment.
• Verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and scheduling or EMR software.
• Knowledge of medical terminology is a plus.