CENTRAL SCHEDULER, FCH - MEDICAL SERVICES SCHEDULING

Froedtert Health; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Froedtert Health is seeking a remote Scheduling Coordinator for its imaging services. The role requires scheduling and coordinating patient administration, with a focus on excellent customer service. Candidates need prior experience and must be proficient in using EPIC systems.

Benefits

Paid time off

Career Pathways & Tuition Assistance

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance

Employee Assistance Programs

Qualifications

• Minimum 2 years of experience in patient administration or call center.
• Preferred: 1 year of Imaging Scheduling Experience, EPIC preferred.

Responsibilities

• Schedules imaging and hospital ancillary services using EPIC.
• Handles heavy telephone demands and provides customer assistance.

Skills

Excellent customer service skills

Typing speed of 35 wpm

Education

High School diploma or equivalent

Tools

Standard office equipment

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 1.000000

Shift: Shift 1

Schedule: Monday through Friday, 8:05 am to 5:05 pm

Job Summary:

Schedules imaging and hospital ancillary services using the department's electronic medical record (EPIC). Responds to telephone scheduling inquiries and provides courteous assistance to patients, referring physicians, co-workers, and leadership. Handles heavy call volume efficiently, answers calls promptly, and performs other duties as assigned.

Experience Requirements:

Minimum of 2 years in patient administration, logistics coordination, or call center roles. Experience in Imaging Scheduling and with EPIC is highly preferred.

Education:

High School diploma or equivalent is preferred.

Skills:

Excellent customer service skills, proficiency with office equipment, and a typing speed of 35 WPM are required.

Compensation & Benefits:

Hourly pay ranges from $20.01 to $26.61, based on experience. Benefits include paid time off, career development opportunities, partnership with the Medical College of Wisconsin, referral bonuses, retirement plans, health insurance, employee assistance programs, and more.

Froedtert Health is an Equal Opportunity Employer committed to diversity and inclusion. We perform pre-employment drug testing and accommodate applicants' needs during the application process.