CENTRAL SCHEDULER

Samaritan Medical Center; United States; On-site; USD 54,738,000 - 69,642,000; Full time

Job summary

Samaritan Medical Center is seeking a Central Diagnostic Scheduler to coordinate patient procedures for diagnostic imaging across Samaritan locations. You will ensure smooth workflow, accurate data entry, and clear patient communications.

The role requires strong computer skills, familiarity with medical terminology, and experience in coordinating complex schedules with radiology and other services. This on-site position offers a consistent day shift and opportunities to contribute to quality

Qualifications

• Education: high school diploma or equivalent required.
• Associates degree or equivalent combination of education and experience required.
• Prefer diagnostic imaging modality experience.
• Computer skills required; English language with medical terminology.

Responsibilities

• Schedule and coordinate patient procedures for diagnostic imaging.
• Coordinate procedure times with radiology, imaging modalities and other hospital departments.
• Obtain and verify patient insurance information for pre-certification and authorization.
• Educate patients on procedural preparations and ensure proper documentation.

Skills

Computer skills

Medical terminology

Education

High school diploma or equivalent

Associates Degree or equivalent combination of education and experience

Job description

Location: Samaritan Medical Center Department: 01.8524 SMC ADMITTING Pay Range: 19.07 - 24.31

Care for our community, and your career. Central Diagnostic Scheduler - 2026

Position Summary

Under the direction of the Patient Access Director, the incumbent is responsible to perform a wide variety of duties to include scheduling and coordinating patient procedures for diagnostic and therapeutic exams scheduled at designated Samaritan locations. Diagnostic Imaging service workflow is scheduled and coordinated with other hospital services according to department protocols, while ensuring an environment which promotes a positive patient experience.

Key Areas of Responsibilities

• Maintains a working knowledge of all diagnostic and therapeutic procedures and preps to appropriately coordinate resources for multiple hospital department and Imaging modalities to ensure quality procedure outcomes.
• Responsible for accurate completion of procedural screenings and ensuring patient lab work falls within critical values necessary for all invasive procedures and communicating procedural preparations and educating patients on specific aspects of the procedure that they will be having.
• Obtains correct and current patient insurance information for access management to procure pre-certification and authorization for appropriating maximum reimbursement.
• Maintains a working knowledge of medical necessity guidelines and informs provider office of patient responsibility and the need for the patient to sign an Advanced Beneficiary Notice (ABN) if medical necessity guidelines are not met.
• Coordinates patient procedure times with several resources, modalities and facilities in conjunction with radiologist presence.
• Disseminates changes in schedule protocol as required.
• Enters information obtained into appropriate hospital information systems to assure appropriate and accurate patient information for all modalities.
• Coordinates, maintains and distributes patient information in Diagnostic Imaging to insure efficient patient throughput.
• Performs other duties as assigned.

Reports To: Samaritan Medical Center Supervisor of Patient Access.

Qualifications

• Education: High school diploma or equivalent education is required.
• Computer skills required.
• Associates Degree or equivalent combination of education and experience is required.
• Would prefer someone with diagnostic imaging modality experience.

Language Skills

English language and knowledge of medical terminology.

Knowledge, Skills and Ability Requirements

• Excellent interpersonal and communication skills with ability to make independent decisions within his/her area of responsibility.
• Strong analytical skills.
• Good verbal skills in the English language required daily.
• Excellent telephone skills required.
• Answer phones and guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns.
• Ability to learn use of all equipment necessary to perform job.
• Excellent PC skills including word processing and data entry required.
• Ability to adapt in fast paced, stressful environment.
• Working knowledge of medical terminology to include diagnosis/CPT codes.
• Accurate grammar, spelling and punctuation skills necessary.
• Work is performed in accordance with instruction and procedures, but requires the ability to recognize problem situations and refer them to the appropriate staff member.
• Schedule patients for exams, and input/update patient information in our medical system.
• Familiar with insurance verifications and authorizations.
• Participate in various projects and/or meetings, and complete other tasks as assigned by management.
• Review faxed referral and authorization documents for accuracy.

Schedule and Hours

Work Shift: FLSA7DAY- 8 Hours Day Shift (United States of America)

Position Hours: 80

Samaritan is an AffirWomen, Minorities, Disabled, and Veterans are encouraged to apply.

Samaritan is an AffirWomen, Minorities, Disabled, and Veterans are encouraged to apply.

Exceptional care starts with exceptional people. At Samaritan, everyone’s job is critical to the successful care of our patients. Be a part of an organization whose employees, medical staff, volunteers and students choose to spend their time here because they are dedicated, enthusiastic, truly care about making a difference and are surrounded by over 2,500 others who feel the same way. Become part of an organization whose ongoing strategic planning drives our organization forward and sets the tone for future growth and development.

Samaritan is a fiscally sound and stable organization. Thanks to the hard work and dedication of our medical staff and employees combined with careful management, our bottom line is strong, which allows us to provide stable jobs, and offer ever-improving quality of care.

Enjoy the natural beauty of Northern New York, minutes from Lake Ontario and the St. Lawrence River. A safe community, low cost of living and minimal commute times mean more time for enjoying life outside of work.

Exceptional, dedicated people, rewarding opportunities, an excellent compensation and benefit program, and the ability to shape healthcare in our community are some of the reasons to join Samaritan.

In 1881, we began caring for our neighbors as the House of the Good Samaritan in a home with five beds. Today, Samaritan Health is a comprehensive not-for-profit health system. And as we’ve grown to meet the changing needs of our region, we’ve held fast to our community roots. At Samaritan, we’ve invested in the best medical talent, facilities and equipment to offer a full continuum of care close to home. That means our patients can spend more time healing and less time traveling out of the area for the care they need.

As the largest hospital and the largest private employer in the region, the health of our community is our priority – in fact, it’s our mission. That’s why Samaritan invests time and resources to support local non-profit organizations and events. It’s also why our people lend a hand to little league teams, churches and fundraisers— all to help Northern New York thrive.