Central Logistics Capacity/Program Manager - AMR Logistics Operations

Apple Inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple Inc. in Austin, TX is seeking a Central Logistics Capacity/Program Manager to lead capacity planning and analytics for the AMR Logistics Operations.

You will own forecasting across distribution centers and transportation networks, build dashboards, and drive data-informed decisions with senior leadership. The role emphasizes program management, budget oversight, and collaboration with supply chain, operations, and sales to deliver proactive capacity plans and improved service, cost, and

Qualifications

• Bachelor's degree in a related field is required.
• 5+ years in supply chain planning, capacity planning, or related analytics roles.
• Experience building forecasting models and dashboards for proactive decisions.
• Proven ability to structure ambiguous problems and translate outputs into actions.

Responsibilities

• Lead headcount modeling and forecasting across AMR distribution centers and networks.
• Develop forecasting models, scenario analyses, and dashboards to anticipate constraints.
• Automate reporting via Python-based pipelines and AI-assisted tools.
• Identify bottlenecks and create mitigation plans for BAU/NPI planning.
• Coordinate with supply chain, operations, sales, and partners for planning reviews.
• Standardize deliverables and reporting, improving planning quality and speed.
• Translate data and program updates into clear business impact for leadership.

Skills

Headcount modeling

Forecasting

Transportation alignment

Analytics

Executive communication

BI dashboards

Education

Bachelor's degree in related field

Tools

Tableau

Power BI

Job description

Central Logistics Capacity/Program Manager – AMR Logistics Operations

Austin, Texas, United States Operations and Supply Chain

Imagine what you could accomplish at Apple. In an environment where innovation and operational excellence thrive, we're seeking a highly organized, strategic thinker to lead capacity planning, program management, and supply chain intelligence for the AMR Logistics Operations team. This role sits at the intersection of logistics tracks and owns strategic and tactical planning across distribution centers and transportation networks, transforming complex datasets into business insights with creativity, technical skill, and strategic focus.

Description

You will play a critical role in ensuring the seamless and efficient movement of products and materials across the Americas region, owning capacity decisions across AMR distribution centers and transportation networks. Using forecasting, scenario modeling, and operational analysis, you will craft sophisticated models and interactive dashboards that drive informed, proactive decision-making — improving service, cost, and throughput performance, and applying strong program management skills to drive logistics readiness planning from strategy through execution.This role influences volume forecasting and transportation alignment to balance service, cost, and operational efficiency, while managing program budget, timelines, resources, and deliverables. You will partner with stakeholders across supply chain, operations, and sales to understand requirements, evaluate BAU and NPI demand signals, apply analytics to uncover insights, and translate forecasts into actionable capacity plans that ensure alignment and effective execution.You will also build automation that improves team efficiency, monitor KPIs to identify improvement opportunities, and simplify processes and standardize cadences to improve planning quality and speed. Proactively identifying risks and issues, you will develop contingency and mitigation plans that protect network performance.Success in this role requires strong analytical judgment, structured problem-solving, and strategic leadership — the ability to turn complex data into clear operational decisions, facilitate projects, and communicate findings in relatable terms that highlight business impact and guide strategic choices for senior leadership. You will navigate ambiguity in a fast-paced, dynamic environment while mentoring a team of logistics professionals.

Responsibilities

• Lead headcount modeling, volume forecasting, and transportation alignment across AMR distribution centers, while managing program budget, timelines, resources, and deliverables
• Develop forecasting models, scenario analyses, and interactive dashboards that anticipate constraints, and become an authority on logistics exception KPIs to enable proactive decision-making
• Automate routine reporting through Python-based data pipelines and AI-assisted tools (LLMs, GenAI assistants) to reduce manual effort and speed up analysis
• Identify and resolve supply chain bottlenecks, network constraints, and BAU/NPI planning conflicts; develop and implement mitigation and contingency plans
• Lead alignment with supply chain, operations, sales, and channel partners to inform planning discussions, including weekly operations reviews
• Drive standardization of team deliverables and reporting, lead process/system improvements backed by data analysis, and build measurement frameworks that improve the customer and operational experience
• Translate complex data and program updates into relatable business impact, guiding strategic choices for stakeholders and leadership

Minimum Qualifications

• Bachelor's degree in Supply Chain, Operations, Industrial Engineering, Business Analytics, Finance, or related field
• 5+ years of experience in supply chain planning, capacity planning, logistics operations, program management, or a related analytical role in a high-volume, complex network
• Demonstrated ability to structure ambiguous operational problems, build analytical models, and translate outputs into decisions
• Strong experience in headcount modeling, volume forecasting, production/capacity planning, and transportation alignment
• Experience building forecasting models, scenario analyses, and dashboards that support proactive decision-making
• Fluency with analytical tools and BI platforms (Tableau, Power BI, or equivalent)
• Proven track record managing complex logistics operations and programs
• Strong executive communication and leadership skills, including presenting assumptions, scenarios, tradeoffs, and recommendations to senior leadership and cross-functional partners
• Ability to drive decisions in a fast-paced environment; resilient and adaptable, thriving in ambiguity and high-pressure settings

Preferred Qualifications

• Advanced degree (MS or MBA) preferred
• Experience planning for both BAU and NPI demand in a dynamic supply chain environment
• Collaboration with 3PL partners, carriers, and internal stakeholders to optimize network performance
• Automation, process improvement, and continuous improvement experience (Lean, Six Sigma, or equivalent)
• Experience with AI-assisted tools (LLMs, GenAI assistants) to accelerate analysis and reporting
• Influencing and driving strategic change in a fast-paced, matrix-ed organization
• Comfortable diving deep into complex datasets to drive actionable decisions
• Leadership presence to inspire teams, foster collaboration, and deliver measurable impact

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.