Central Control Room Operator - 1st Shift

DHL eCommerce; Port Reading (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

401k with company match

Medical, Dental, Vision

Well-being programs

Paid Time Off

Holidays & Floating Holidays

Employee Discount Program

Life Insurance

Job summary

DHL eCommerce in New Jersey, at the Port Reading area, is hiring a Control Room Operator to manage automated sorters and conveyors. You will verify sort plans, monitor operations, and coordinate repairs with automation technicians to keep throughput accurate and efficient.

The role requires a high school diploma or equivalent, and preferred 1 year of warehouse experience. Strong English, MS Office skills, and the ability to multitask under pressure are essential.

Qualifications

• High school diploma or equivalent required.
• 1 year transportation or warehouse experience preferred.
• Ability to communicate clearly and follow written and verbal instructions.
• Proficiency with MS Office (Excel, Word, Outlook, PowerPoint).
• Must be able to work under pressure and multi-task in a fast-paced warehouse environment.

Responsibilities

• Verify daily sort plan configuration and communicate hourly volumes and sorter status to Supervisors and Managers.
• Perform virtual sorter maintenance and acknowledge faults in BeOS/BESSVIEW systems.
• Coordinate downtimes for repairs with automation technicians and management.
• Ensure sorter efficiency by completing pre-sort checks and daily priming of conveyors; monitor and control operations.
• Monitor camera system for jams and report issues to managers and technicians.
• Document all trailer arrivals and maintain control logs and paperwork.
• Ensure safety and housekeeping standards are followed.

Skills

English proficiency

Multi-tasking under pressure

Team training

Ability to follow instructions

Fast learner

Education

High school diploma or equivalent

1 year transportation or warehouse experience preferred

Tools

Excel

Word

Outlook

PowerPoint

Job description

DHL eCommerce

Equal Opportunity Employer/Disability/VET

Location: New Jersey, Avenel (EWR)

Job Brief

At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company. Certified as a Great Place to Work, we're dedicated to fostering a positive and supportive environment for all!

Summary

The Control Room Operator is responsible for maintaining and ensuring accuracy of the automated sorter and conveyors, in accordance with company policies and procedures.

Essential Duties and Responsibilities

• Verify the daily sort plan configuration, communicating hourly volume levels, and overall sorter induction status utilizing BeSSVIEW software system to Operations Supervisors and Managers.
• Perform virtual sorter maintenance by verifying and acknowledging faults on the BeOS sortation system.
• Maintain communication with the automation technicians and coordinate downtimes for repairs with management.
• Ensure the efficiency and accuracy of the sorter by performing all pre-sort checks and daily priming of the conveyors, monitoring and controlling all sorter operations, troubleshooting, and clearing errors.
• Monitor camera system for jams and problem areas, communicate information to managers and technicians.
• Receive communication from receivers and management when new trailers arrive, document on control log and track.
• Complete all required paperwork, records, and documentation.
• Ensure compliance with all safety and work rules and regulations. Ensure the maintenance of all housekeeping standards.
• Essential duties are not necessarily exhaustive and may be supplemented or otherwise revised by DHL at its sole discretion.

Education and/or Experience

• High school diploma or equivalent training and/or one (1) year transportation or warehouse experience preferred required skills

Requirements/Skills

• Ability to speak, read and write English
• Understand and carry out oral instructions; read, understand and carry out written instructions, work orders, receiving, Bills of Lading (BOLs), graphs, logs or schedules; verify zip code numbers
• Count, perform addition and subtraction
• Intermediate to advanced skills in Excel, Word, Outlook and PowerPoint
• Train other workers
• Work with a minimum amount of supervision, under pressure, rapidly for long periods and on several tasks at the same time

Physical Demands

• Occasionally lift mail, parcels, labels, etc. weighing up to 50 pounds
• This is a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

• Competitive Pay
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance

Pay Rate: $23.00/hour

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

EQUAL OPPORTUNITY EMPLOYER - VETERANS / DISABILITY