Central Admissons Coordinator

Outcome HC; Lakewood Township (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Outcome Health Care (Outcome HC) is seeking a Central Admissions Coordinator in Lakewood, NJ to manage referral admissions from initial contact through intake. You will verify insurance, coordinate with clinical and scheduling teams, and maintain patient records with a focus on accuracy and patient service.

The role requires strong communication, organization, and the ability to handle a fast-paced environment while ensuring regulatory compliance and timely follow-ups.

Qualifications

• High school diploma required.
• Prior healthcare admissions experience preferred.
• Full-time position.
• Self-starter in a fast-paced environment.
• Excellent written and verbal communication skills.
• Team player with positive attitude.
• Experience with Microsoft Office and PCC is a plus.

Responsibilities

• Manage admissions flow for referrals from calls to client intake.
• Verify insurance benefits and payer requirements.
• Coordinate with clinical and scheduling teams.
• Arrange for single case agreements as needed.
• Maintain and review patient documentation and trackers.
• Communicate status to supervisors and referral sources.
• Ensure compliant documentation and timely follow-ups.

Skills

Communication skills

Organizational skills

Customer service

Fast-paced work

Education

High school diploma

Tools

Microsoft Office

PCC/PointClickCare

Job description

Location

Lakewood, NJ

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Full job description

Central Admissions Coordinator

**Our office is located in Lakewood, NJ**

POSITION SUMMARY

The Central Admissions Coordinator is responsible for managing the admissions flow process for all assigned/incoming referrals including calls, verification of benefits, client documentation, payer considerations, coordination with clinical and scheduling teams and intake meetings. The Central Admissions Coordinator representants to our residents or the resident representative and must maintain a stellar level of professionalism, customer service and empathy in all client communications.

DUTIES AND RESPONSIBILITIES

• All tasks of the admissions flow process to ensure maximum number of referrals moved to actual client phase. Responsibilities include:
• Handling initial referral call volume.
• Coordinate with clinical team on care needs
• Arrange for single case agreements
• Obtaining and reviewing insurance verification of benefits
• Scheduling and overseeing timeline of evaluation/written order process
• Identifying payer specific needs
• Handle patient payment arrangements
• Ensuring constant follow up with all assigned clients, both active and pipeline and following company guidelines for frequency of follow up and documenting communications.
• Maintain positive relationships with all key referral sources including network care managers, relevant practitioners and professional organizations.
• Markets program by providing informational brochures; Company pitch and information; answering questions.
• Ensure all conversations and documentation is stored and tracked electronically. Maintain relevant trackers and files. Maintain Central Reach profiles accurately.
• Constant communication with supervisor to report on status and coordinate patients care. Ensure utmost client satisfaction and coordinate with other teams to troubleshoot/problem solve as needed.
• Work to achieve smoothest, fastest turnaround time for referral pipeline.
• Coordinate with compliance team on insurance compliance areas and other relevant regulatory compliance.
• Responsible for gathering and documenting task related summaries and statistics and reporting to appropriate management team. Management team to provide guidance on key ongoing and periodic reportable.

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS

• High school Diploma
• Prior healthcare admissions experience required.
• Full-time position
• Self-starter personality, ability to work in fast paced environment.
• Strong organization, coordination, multi-tasking skills required.
• Must possess excellent communication skills both written and oral
• Maintain a positive, open, and objective attitude towards others. Team player
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, and Outlook as well as point click care.

Job Type: Full-time

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Monday to Friday

Work Location: In person

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