Center Team Lead

0CW89 CareATC, Inc; South Whitehall Township (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

CareATC in Lehigh Valley, PA is seeking a Medical Assistant for a Center Team Lead role combining clinical support with administrative leadership. You will help ensure AAAHC standards and patient care excellence across the center.

The position is full-time, 40 hours/week, Mon–Fri 7:30 AM–4:00 PM, no nights or weekends. Start date January 4, 2027, with opportunities to lead and mentor staff in a collaborative environment.

Qualifications

• High School Diploma or equivalent.
• Registered/Certificated MA or 3+ years of MA experience required.
• Current clinical license as required by state/national authority in good standing.
• Current BLS or CPR Card required.

Responsibilities

• Oversee the overall day-to-day operations and clinical staff support within the health center.
• Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements, and strict adherence to patient privacy regulations.
• Meet key performance indicators (KPIs), daily operations, and workflows. Work directly with Area Operations leadership to create and facilitate staff schedules and monitor timecards.
• Function as the subject matter expert (SME) and is accountable for staff training and demonstration of competencies.
• Responsible for supply and pharmacy inventory management and replacement ordering. Provide support to leadership to resolve issues and ensure a positive patient/employee experience.
• Provide hands-on patient care and support, assisting physicians/clinicians as needed.
• Provide information to patients so they may fully utilize and benefit from the clinical services.
• Works collaboratively with the Physician(s), Clinician(s), and Total Health Solutions team.

Skills

Practice Management

Electronic Medical Records

EKG

Vital Signs

Venipuncture

Capillary Puncture

Injections

Education

High School Diploma or equivalent

Registered/Certificated MA

Current clinical license

BLS or CPR Card

Job description

At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees.

Support Operations. Lead the Team. Deliver Hands-On Patient Care.

Lehigh Valley, PA | Full-Time, 40 Hours/Week | Primary Care + Occupational Health | No Nights or Weekends

Why CareATC is Different (and Why You'll Love It Here)

At CareATC, we believe healthcare should be about people, not patient volume. Our employer-sponsored healthcare model gives providers more time to build meaningful relationships, focus on prevention, and improve long-term health outcomes.

About the Job

We are looking for a Medical Assistant (MA) for a Center Team Lead opportunity. This role supports both the clinical and administrative areas, assisting providers with patient care and handling clerical, environmental, and organizational tasks. As the Team Lead, you will be accountable for supporting the day-to-day operations and ensuring the facility exceeds AAAHC standards and follows all established policies.

Anticipated Start Date: January 4, 2027

Position Hours: Full-Time, 40 Hours/Week

Work Schedule: Monday–Friday | 7:30 AM–4:00 PM (30-minute lunch)

What You’ll Do (Key Responsibilities)

• Team Leadership & Operations Support Oversight: Oversee the overall day-to-day operations and clinical staff support within the health center.
• Compliance: Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements, and strict adherence to patient privacy regulations (confidentiality protocols).
• Scheduling & Metrics: Meet key performance indicators (KPIs), daily operations, and workflows. Work directly with Area Operations leadership to create and facilitate staff schedules and monitor timecards.
• Expert & Training: Function as the subject matter expert (SME) and is accountable for staff training and demonstration of competencies.
• Inventory & Support: Responsible for supply and pharmacy inventory management and replacement ordering. Provide support to leadership to resolve issues and ensure a positive patient/employee experience.
• Clinical & Patient Care Hands-On Care: Provide a significant amount of time dedicated to patient facilitation and care, assisting physician(s) or clinician(s).
• Patient Education: Provide information to patients so they may fully utilize and benefit from the clinical services.
• Collaboration: Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions team.

What You’ll Bring to the Team (Minimum Qualifications)

• Education & Certification (Required): High School Diploma or equivalent.
• Registered/Certificated MA or 3+ years of MA experience required.
• Current clinical license as required by state/national authority in good standing.
• Current BLS or CPR Card required.

Experience & Skills

• Proficient experience with both Practice Management and Electronic Medical Records.
• Demonstrated current experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.

Other Requirements

• Current health records with appropriate immunizations (Hepatitis B and PPD).
• Ability to work at multiple locations upon business need.
• Physical ability to lift, pull, push, and manipulate equipment and patients.

Core Values

CareATC Core4

• Committed
• Optimistic
• Reliable
• Empathetic

Ready to Make a Meaningful Impact? Bring your primary care and occupational medicine experience to a collaborative environment focused on healthier patients and safer workplaces.

Company Culture and Diversity

We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued, respected, and empowered to reach their full potential.

CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact us at [e-mail] to request accommodations.