Center Operations Manager

CareATC; Salt Lake City (UT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Clinic and medication provided at no cost or low cost

Full benefit package, including Medical, Dental, Vision, 401K, PTO

Job summary

A healthcare organization is seeking a Medical Assistant in Salt Lake City, Utah, who will manage day-to-day operations and provide high-quality patient care. Responsibilities include overseeing health center staff, maintaining adherence to policies, and ensuring high standards of patient facilitation. Ideal candidates will have experience in healthcare leadership and be proficient in Practice Management systems. The organization offers a comprehensive benefits package including low-cost clinic services for employees and their dependents.

Qualifications

• High School Diploma or equivalent required.
• Registered/Certified MA or 5 plus years MA experience.
• Current clinical license as required by state/national authority in good standing.
• Current classroom-led American Heart Association BLS or CPR Card required.
• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience required.

Responsibilities

• Oversee day-to-day management of the health center and clinical staff.
• Ensure organization policies and standards are upheld.
• Provide significant time dedicated to patient facilitation and care.
• Function as the health center operations subject matter expert.
• Collaborate with physicians and clinicians.

Skills

Proficient in Practice Management

Electrocardiogram (EKG)

Patient care

Leadership experience

Ability to lift and manipulate patients

Education

High School Diploma or equivalent

Registered/Certified MA

Tools

Electronic Medical Records

Job description

CareATC: Provides patient care the way you always envisioned within a Health Center setting.

About This Opportunity

CareATC is currently looking for a Medical Assistant (MA) for a Center Operations Manager opportunity. This role is the key point of contact for the Area Operations Director (AOD) and/or Associate Area Operations Director (AAOD) and is responsible for creating a positive work environment that delivers high-quality patient care. The Center Operations Manager is accountable for day-to-day health center operations, performance to Key Performance Indicators (KPI), and performance management of all health center support staff, while continuing to provide hands‑on patient care. Additionally, the Center Operations Manager ensures the assigned facility or facilities exceed AAAHC standards and follow CareATC established policies, procedures, and best practices.

What You Will Be Responsible For

• Oversees the overall day-to-day management of the health center and clinical staff
• Ensure organization policies and standards are upheld, including all regulatory, procedural, and licensing requirements
• Provides a significant amount of time dedicated to patient facilitation and care
• Functions as the health center operations subject matter expert and is accountable to staff training and demonstration of competencies
• Works collaboratively with the Physician(s), Clinician(s), and/or Total Health Solutions
• Ensure adherence to patient privacy regulations and confidentiality protocols
• Identifies process improvement opportunities related to clinic efficiencies or patient/ employee engagement strategies and presents recommendations to area leadership
• May interact with client representatives as directed
• Other duties as assigned

Supervisory Responsibilities

• Manages key performance indicators, daily operations, workflows, staffing schedules, timecard monitoring, and other duties assigned by the company.
• Ensures adherence to time and attendance policies for all direct reports.
• Develops employee success through all aspects for the talent life cycle to include: recruiting, onboarding, development, retention, performance management and succession planning.
• Provides support to resolve issues and ensures a creative positive experience for both patients and employees.
• Coordinates regular staff meetings and keeps the staff informed of company updates.
• Responsible for supply and pharmacy inventory management and replacement ordering.
• Provides input to the AOD or AAOD for health center staffing.

The CareATC Difference

Our unique model partners directly with the employer and does not use the traditional fee‑for‑service health care. This allows physicians and their clinical staff to focus on being the patient centered medical home for their patients and are not burdened by managing the financial aspect of the business.

Our Structure Is a Win For

• The Patient: Little or no cost for excellent medical care nor dispensed medication
• The Staff: Consistent schedule allowing for work life balance, no on‑call schedule or holiday schedules. Allows for consistent income with manageable productivity expectations.
• The Employer: An excellent benefit resulting in happier, healthier employees and families which will reduce the costs on their medical plans.

Minimum Qualifications

• Education:
  • High School Diploma or equivalent required.
  • Registered/Certified MA or 5 plus years MA experience.
  • Current clinical license as required by state/national authority in good standing.
• Current classroom‑led American Heart Association BLS or CPR Card required.
• Experience:
  • Proficient experience with both Practice Management and Electronic Medical Records.
  • 3-5 years of experience with healthcare leadership responsibilities strongly preferred or a minimum of 2 years’ experience with CareATC’s Health Center operations.
  • Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience required.
  • Current health records with appropriate immunizations to work in the health care field required (Hepatitis B and PPD).
  • Ability to work at multiple locations upon the business need.
  • Ability to lift, pull, push manipulate equipment and patients which requires strength, gross motor, and fine motor coordination.
  • Ability to sit and/or stand for long periods of time, climb stairs, and operate a computer.

Perks

• Clinic and medication provided at no cost or low cost to employee and dependents.
• Full benefit package, for eligible roles, including Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance, Wellness Program and much more.