Center Support Specialist

Valrico Fishhawk; Brandon (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Mathnasium of Brandon and Riverview is seeking a part-time Center Support Specialist to help with administrative tasks, family communication, and enrollment follow-up at two centers in Brandon and Riverview, FL. You’ll support Center Directors by keeping records, preparing newsletters, and coordinating schedules.

You should be friendly, organized, dependable, and comfortable communicating with families. Strong phone, email, and computer skills plus the ability to follow established processes are

Qualifications

• Friendly and professional, comfortable with families.
• Organized, detail-oriented, and dependable.
• Strong phone, email, and computer skills.
• Able to follow established processes.
• Proactive and takes initiative.
• Previous administrative or customer service experience preferred.

Responsibilities

• Respond to new leads by phone, text, and email.
• Schedule initial assessments and follow up with families.
• Maintain activities and records; support enrollment follow-up.
• Create and send monthly newsletters.
• Assist with school and community event activities.

Skills

Communication

Organization

Customer service

Phone skills

Email skills

Computer skills

Independence

Job description

Hours: Approximately 10–15+ hours per week
Schedule: Monday–Thursday, 10:00 AM–1:00 PM - training hours will be M-TH 12:30-3:00
Location: Brandon & Riverview, FL

Help Families. Stay Organized. Make a Difference!

Mathnasium of Brandon and Riverview is looking for a friendly, organized, and dependable Center Support Specialist to join our team!

This position is perfect for someone who enjoys connecting with families, staying organized, and helping things run smoothly behind the scenes.

You'll support both centers by handling routine administrative tasks, family communication, and enrollment follow-up—allowing our Center Directors to focus on students, instruction, and parent meetings.

What You'll Do

• Respond to new leads by phone, text, and email
• Schedule initial assessments
• Follow up with prospective families

Family Engagement

• Make parent care calls
• Conduct attendance checks
• Follow up with inactive families

Student Onboarding

• Complete the New Student Checklist
• Follow up on missing information or onboarding items

Administrative Support

• Maintain activities and records
• Create and send monthly newsletters

School & Community

• Enter and follow up on event leads
• Assist with pre- and post-event activities
• Support community events as needed

What We're Looking For

• Friendly, professional, and comfortable communicating with families
• Organized, detail-oriented, and dependable
• Strong phone, email, and computer skills
• Able to work independently and follow established processes
• Proactive, positive, and willing to take initiative
• Previous administrative, customer service, or office experience preferred

Schedule

• Approximately 10–15+ hours per week
• Anticipated schedule: Monday–Thursday, 10 AM–1 PM, following training
• Some scheduling flexibility available for the right candidate
• Occasional school or community event support may be needed
• Hours may vary based on seasonal and center needs

Why Join Mathnasium?

At Mathnasium, we're passionate about helping children build math skills and confidence. You'll be part of a supportive team that values organization, teamwork, and making a positive difference for families in our community.

Join a team that helps students build confidence in math and brighter futures!

Mathnasium of Brandon
1048 E. Bloomingdale Ave., Valrico, FL 33596
mathnasium.com/brandon

Mathnasium of Riverview
13388 US Hwy 301 S, Riverview, FL 33579
mathnasium.com/riverview

Mathnasium of Brandon and Mathnasium of Riverview

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