Center Supervisor

CSL Plasma; Colorado Springs (CO); On-site; USD 32,000 - 38,000; Full time

Job summary

CSL Plasma in Colorado Springs, CO is seeking a full-time center operations supervisor to oversee day-to-day plasma collection activities, ensure efficient operations, and maintain safety and quality standards. The role involves leading meetings, setting performance expectations, coordinating donor movement to reduce wait times, and collaborating with management on employee relations and staffing.

Location-based pay ranges from $23.46 to $27.76 per hour, with base pay determined by

Qualifications

• High school diploma or equivalent vocational or technical training.
• Minimum of 1 year supervisory experience with responsibility for overseeing the activities of others.
• Bachelor's Degree or equivalent combination of education and professional work experience preferred.

Responsibilities

• Supervises day-to-day plasma center operations to ensure efficient plasma collections.
• Provides instructions, conducts meetings and communicates performance expectations.
• Advises management of employee relations and escalated donor issues.
• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time.
• Monitors time card reporting procedures, attendance and utilization of overtime.
• Conducts error investigations and develops recommendations for process improvement.
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback.
• Ensures compliance with SOPs and applicable regulations.
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention.

Skills

Supervisory experience

Leadership

People management

Education

High school diploma

Bachelor's degree preferred

Job description

NEW Full Time Responsibilities:

• Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections
• Provides instructions, conducts meetings and communicates performance expectations
• Advises management of employee relations and escalated donor issues
• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time
• Monitors time card reporting procedures, attendance and utilization of overtime
• Conducts error investigations and develop recommendations for process improvement
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention

Qualifications:

• High school diploma or equivalent vocational or technical training
• Bachelor's Degree or equivalent combination of education and professional work experience preferred
• Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

The expected base pay for this position at hiring is $23.46/hour - $27.76/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Location/Region: Colorado Springs, Colorado