Center Store Manager: Lead Ops & Guest Experience

Casey's; Harrison (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

DailyPay

Health, dental, and vision insurance

Paid time off and holiday pay

401(k) with company match

Employee discounts and recognition

Career growth and development

Job summary

Casey’s Center Store Manager is a hands-on leader responsible for driving operational excellence and team engagement in the center store. You’ll work with the Store Manager to train, guide, and empower team members to deliver an exceptional guest experience.

In this role you’ll ensure accurate inventory, conduct audits for compliance, manage invoices for financial integrity, and perform regular vendor check-ins to strengthen partnerships and product availability.

Qualifications

• Clear communication and strong interpersonal skills.
• Passion for training, coaching, and engaging teams.
• Ability to prioritize tasks, drive performance, and achieve goals.
• Hands-on leadership focused on guest experience and operational excellence.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Ownership mindset.

Responsibilities

• Lead with accountability and empowerment, guiding operational activities within the center of the store.
• Partner with the Store Manager to train, coach, and engage team members.
• Oversee all center store activities under Store Manager supervision, ensuring daily task lists are completed.
• Conduct daily store walks and enforce safety processes.
• Enter service and maintenance tickets promptly and manage inventory and daily bookwork with oversight.
• Anticipate and resolve guest concerns related to team member service and keep the Store Manager informed.
• Serve as part of the store leadership team and lead when other leaders are unavailable.
• Perform all Store Team Member duties as needed.

Skills

Leadership

Training & coaching

Team engagement

Communication

Operational excellence

Job description

Casey’s Center Store Manager is a hands-on leader responsible for driving operational excellence and team engagement in the center store. You’ll work with the Store Manager to train, guide, and empower team members to deliver an exceptional guest experience.

In this role you’ll ensure accurate inventory, conduct audits for compliance, manage invoices for financial integrity, and perform regular vendor check-ins to strengthen partnerships and product availability.