Center Store Leader: Ops, Training & Guest Experience

Casey's; Grand Haven (MI); On-site; USD 2,342,000 - 2,693,000; Full time

Benefits offered by this job

Competitive pay

DailyPay

Health, dental, and vision insurance

Paid time off and holiday pay

401(k) with company match

Employee discounts and recognition

Career growth and development

Employee discounts and recognition

Job summary

Casey’s is seeking a hands-on Center Store Manager to drive operational excellence and team engagement. You’ll work with the Store Manager to train, guide, and empower teammates to deliver an exceptional guest experience.

Responsibilities include inventory accuracy, audits, invoice management, and regular vendor check-ins to ensure product availability. You’ll lead with accountability, oversee daily tasks, and support the store leadership team.

Qualifications

• Experience leading retail teams or Centers Store operations.
• Strong communication and coaching abilities.
• Ability to train and empower team members to deliver guest experiences.
• Proven track record of achieving store operational goals.

Responsibilities

• Lead with accountability and empowerment, influencing operational activities within the center of the store.
• Partner with the Store Manager to train, coach, and engage team members.
• Under the supervision of the Store Manager, oversee all center store activities, ensuring:
• Daily task lists are completed.
• Daily store walks and safety processes are followed.
• Service and maintenance tickets are entered promptly.
• Manage inventory and complete daily bookwork with oversight from the Store Manager.
• Anticipate and resolve guest concerns related to team member service, keeping the Store Manager informed.
• Serve as part of the store leadership team, stepping in to lead when other leaders are unavailable.
• Proficiently perform all Store Team Member duties as needed.

Skills

Leadership

Coaching

Communication

Prioritization

Guest experience

Accountability

Job description

Casey’s is seeking a hands-on Center Store Manager to drive operational excellence and team engagement. You’ll work with the Store Manager to train, guide, and empower teammates to deliver an exceptional guest experience.

Responsibilities include inventory accuracy, audits, invoice management, and regular vendor check-ins to ensure product availability. You’ll lead with accountability, oversee daily tasks, and support the store leadership team.