Center Store Lead - Grocery Ops & Customer Service

Food Lion; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Center Store (Grocery) Associate to assist the Center Store Manager in delivering quality customer service and maintaining store standards. The role focuses on fast, friendly service, stock operations, inventory accuracy, and adherence to safety guidelines in a busy grocery environment.

You will train and schedule a qualified stock crew, ensure productive operations, and uphold company policies while delivering a positive shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain enthusiastic customer awareness and provide fast, friendly, and accurate service to create a positive shopping experience.
• Be courteous and helpful to other associates.
• Ensure Center Store associates maintain a clean, neat appearance.
• Assist Center Store Manager with training, scheduling, and maintaining a qualified stock crew.
• Help achieve productivity goals for the stock crew.
• Stock product in accordance with policies and guidelines.
• Place only saleable merchandise on shelves and maintain shelf allocations.
• Follow policies for ordering, receiving, preparation, conditioning and displaying merchandise.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion is seeking a Center Store (Grocery) Associate to assist the Center Store Manager in delivering quality customer service and maintaining store standards. The role focuses on fast, friendly service, stock operations, inventory accuracy, and adherence to safety guidelines in a busy grocery environment.

You will train and schedule a qualified stock crew, ensure productive operations, and uphold company policies while delivering a positive shopping experience.