Center Store Assistant Manager (Union/Hourly)

Outpost; Union (NJ); On-site; USD 36,000 - 52,000; Full time

Job summary

A leading company in retail seeks a Center Store Assistant Manager for their Union location. The role involves supervising staff, maintaining high service standards, and managing inventory for the Grocery and Personal Wellness departments. Ideal candidates will have strong leadership abilities, customer service experience, and familiarity with wellness products.

Qualifications

• Experience with stocking, ordering, and receiving in retail.
• Supervisory experience.
• Knowledge of personal wellness products preferred.

Responsibilities

• Supervise and motivate Center Store staff for high service standards.
• Order and maintain product inventory.
• Ensure clean and efficient store operations.

Skills

Customer Service

Team Leadership

Inventory Management

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Center Store Assistant Manager (Union/Hourly)

Job Description

Posted Friday, June 6, 2025 at 6:00 AM

TITLE: Center Store Assistant

DEPARTMENT: Center Store

STATUS: FT, Assistant, Union, Hourly

REPORTS TO: Center Store Manager

JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. Supervise and motivate Center Store (Grocery & Personal Wellness) staff to uphold high standards in the department. Order product to maintain a fully stocked department. Ensure a well-maintained, clean, and efficient Center Store department.

WORK ENVIRONMENT: Fast-paced retail floor. Regular work near moving mechanical parts (i.e., baler, dock equipment). Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Customer Service

• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service according to established customer service standards.

2. Center Store Department Responsibilities

Department Operations

• Provide product information to educate customers without prescribing products.
• Stay up to date on products Outpost carries and industry trends.
• Be aware of the Dietary Supplements and Health Education Act and related legislation.
• Properly record credits, returns, and losses.
• Keep aisles, backstock, and storage areas clean, neat, and debris-free.
• Maintain an organized layout of back stock areas.
• Uphold safety guidelines to ensure staff safety.
• Advise Department Manager of equipment or replacement needs.
• Assist with department resets and quarterly inventory.
• Supervise all department operations in the absence of the Center Store Manager.
• Attend department meetings as scheduled.

Ordering and Receiving

• Order from vendors as assigned to ensure the department is fully stocked while minimizing inventory.
• Receive and process deliveries, checking product condition and invoice accuracy.
• Ensure timely stocking of deliveries.
• Handle perishable products properly to ensure safety and quality.
• Assist with product returns and credit processing.
• Report product or supplier issues to the Department Manager.
• Maintain inventory control through accurate recording of losses and markdowns, and assist in inventories.
• Recommend product line changes, reductions, eliminations, or sales to the Center Store Manager.
• Ensure display areas are fully stocked, rotated, and properly faced.
• Maintain clean and orderly shelves, displays, and storage areas.
• Ensure shelf tags and sale signs are accurate and properly displayed.
• Request signage as needed.
• Set up and maintain displays, endcaps, and shippers.
• Assist in maintaining proper product shelf space and merchandising guidelines.

Personnel

• Assign daily tasks to staff and ensure productivity.
• Encourage staff to excel and provide guidance and motivation.
• Replace vacant shifts and notify the manager of staffing issues.
• Ensure staff follow department SOPs.
• Assist in employee performance evaluation and communicate policy changes.

Other

• Perform all duties outlined in department job descriptions.
• Perform manager duties in their absence.

3. All Staff Duties

• Follow all Co-op policies and procedures.
• Maintain store cleanliness and orderliness.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES:

• Experience with stocking, ordering, and receiving in retail.
• Supervisory experience.
• Knowledge of personal wellness products is preferred.

Ability to delegate tasks and motivate staff effectively.