Center Operations Manager I

Octapharma Plasma, Inc.; North Riverside (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings account (HSA)

Tuition Reimbursement

Employee assistance program (EAP)

Paid time off

Company-paid holidays

Paid time off

Company-paid holidays

Personal time

Job summary

A leading plasma collection center company is seeking a Center Operations Manager I in North Riverside, IL. This role involves managing performance evaluations, ensuring compliance with regulatory standards, and facilitating training for new employees. Ideal candidates are natural leaders with strong communication skills and experience in operations management. The role offers rewarding benefits like medical and dental insurance, tuition reimbursement, and paid time off, promoting a satisfying work environment.

Qualifications

• Trained in all production areas.
• Up to 1 year of operations and/or process management/supervisory experience preferred.
• Effective communication and organizational skills required.
• Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.

Responsibilities

• Provide feedback for employee performance evaluations.
• Assist with employee relations investigations.
• Oversee preventive maintenance of donor center equipment.
• Assist in employee relations investigations.
• Designated Trainer for on‑the‑job and certification training, ensuring regulatory alignment.

Skills

Leadership skills

Excellent communication

Team collaboration

Microsoft Office proficiency

Regulated industry experience

Training/teaching

Education

High School Diploma or equivalent (GED)

Tools

Microsoft Office

Job description

North Riverside 492
7379 W. 25th Street
North Riverside, IL 604561409, USA

Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.

We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life‑saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland‑based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.

Center Operations Manager I

This Is What You’ll Do :

• Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development plans and corrective actions as applicable.
• Collaborates on employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
• Nurtures robust and positive culture within the donor center, exemplifying core values.
• Assists in employee relations investigations.
• Exercises the role of a Designated Trainer with a focus on conducting thorough on‑the‑job and certification training for both new and existing employees, diligently ensuring alignment with regulatory requirements and standards. Required to assess learners’ progress, and to adapt your teaching methods to meet their learning needs.
• Oversees the performance of preventive maintenance of donor center equipment to ensure that the equipment is well‑maintained and in good working order.
• Identify opportunities for process optimization and contribute to the development of best practices.
• Regularly conducts thorough area walkthroughs, demonstrating a consistent and visible presence in production zones.
• Facilitates optimal productivity in production areas by providing necessary assistance as required.
• Collaborates and supports marketing and advertising initiatives, collaborating with relevant corporate departments to pinpoint and implement essential enhancements.
• Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
• Performs other related duties as assigned.

This Is Who You Are:

• A natural leader who displays strong character and integrity
• People person extending to a diverse group of individuals and demographics
• Outgoing, personable, energetic, and enthusiastic
• Excited to teach, learn, and advance with a growing organization
• Self‑motivated and willing to assume the initiative
• Profession appearance and demeanor
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated proficiency with Microsoft Office.

This Is What It Takes:

• Trained in all production areas.
• High School Diploma, or equivalent (GED) with 12 months applicable experience
• Up to 1 year of operations and/or process management/supervisory experience preferred.
• Up to 1 year of people management preferred including recruiting, training, etc.
• Ability to function effectively in a fast‑paced environment with frequent interruptions required.
• Experience working in a highly regulated industry preferred.
• Effective communication and organizational skills required.
• Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically after hours.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands‑on.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• Paid time off
• Company‑paid holidays
• Personal time

More About Octapharma Plasma, Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life‑saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at:

INNER SATISFACTION.

OUTSTANDING IMPACT.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.