Center of Excellence Coordinator

Giving Home Health Care; Las Vegas (NV); On-site; USD 47,840 - 52,000; Full time

Benefits offered by this job

401(k) with matching

Vacation (PTO) and sick days

Tuition reimbursement

Employee assistance program

Company paid STD and LTD

Modern Health

Job summary

Giving Home Health Care is seeking a CoE Coordinator in Las Vegas, NV to coordinate medical records, impairment rating processes and communications with ARs and IR physicians. You will ensure timely documentation, coordinate with multiple stakeholders, and support COE initiatives across locations.

The role emphasizes patient education, accurate record-keeping and adherence to HIPAA and DOL procedures, with opportunities to improve care coordination for beneficiaries of the DEEOIC program.

Qualifications

• 1–3 years of healthcare experience with EMRs and ability to interpret medical content.
• Experience coordinating with Authorized Representatives, IR Physicians or stakeholders preferred.
• Proficiency in Microsoft Office and other relevant software required.

Responsibilities

• Medical Records and Testing Coordination: initiate medical record requests, review records and coordinate testing orders.
• Authorized Representative and IR Physician Communication: compile packets for impairment rating appointments and submit promptly.
• Educating Patients on Impairment Rating Appointments: inform patients of schedules, provide reminders and guidance.
• Documentation and Record‑Keeping: maintain accurate patient interaction records and monitor progress.
• Center of Excellence participation: attend meetings and provide support across locations.
• Customer Service and Advocacy: deliver excellent service, manage DOL correspondences and protect patient information.
• Coordination with Stakeholders: work with internal staff, ARs and external facilities to maximize outcomes.

Skills

Healthcare experience

Medical content interpretation

Strong communication

Education

Bachelor’s degree in Healthcare Administration or related field

Tools

EMR systems

Microsoft Office

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in‑home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast‑growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission‑driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The CoE Coordinator integrates responsibilities within the patient development process, focusing on the efficient handling of medical records, timely completion of impairment ratings, and seamless coordination with stakeholders. This role plays a pivotal part in coordinating communication with Authorized Representatives (ARs), IR Physicians, and all stakeholders, ensuring seamless service coordination and advocacy for patient benefits.

This is an onsite role located in Las Vegas, Nevada.

Responsibilities

• Key Responsibilities:
• 1. Medical Records and Testing Coordination: Initiate medical record requests, review and analyze records, coordinate testing orders from relevant providers.
• 2. Authorized Representative and IR Physician Communication: Compile documentation packets for impairment rating appointments, submit packets promptly to authorized representatives and IR physicians.
• 3. Educating Patients on Impairment Rating Appointments: Inform patients of scheduled impairment ratings, provide reminders, educate on interview content, and facilitate support as needed.
• 4. Documentation and Record‑Keeping: Maintain accurate records of patient interactions, services provided, and outcomes; track IR progress and monitor AR trackers.
• 5. Center of Excellence (COE) Participation: Attend COE meetings, contribute insights and ideas, and provide comprehensive support to all locations.
• 6. Customer Service and Advocacy: Provide exceptional customer service, manage DOL correspondences promptly, safeguard HIPAA‑compliant patient information.
• 7. Coordination with Stakeholders: Coordinate effectively with internal staff, ARs, and external medical facilities, assisting patients and stakeholders to maximize outcomes.

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Health or related field preferred.
• 1 to 3 years of healthcare experience, proficiency in EMRs, and ability to interpret medical content.
• Familiarity with the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program preferred.
• Proficiency in Microsoft Office Suite and other relevant software required.

Benefits

• $100 monthly cellphone reimbursement.
• $150 lifestyle reimbursement annually (gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime, and more).
• Modern Health mental wellness platform for you and your dependents.
• Tuition reimbursement program.
• Employee assistance program.
• Employee appreciation program.
• Company‑provided snacks & drinks daily in office kitchen.
• Vacation (PTO) and sick days.
• Competitive benefit plans.
• Company paid STD and LTD.
• 401(k) with matching.
• Part of a growing company and an amazing chance to work with incredible patients and their families.

$23 - $25 an hour

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

In compliance with applicable pay transparency laws, we are committed to providing clear and accurate information regarding the compensation and benefits associated with our positions. All disclosed salary ranges and benefits are based on a variety of factors, including but not limited to, market data, internal equity, and individual qualifications. These ranges represent the minimum and maximum pay levels for the positions and actual compensation may vary based on experience, skills, and performance.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.