Center Medical Director

Carbon Health; Swampscott (MA); On-site; USD 265,000 - 285,000; Full time

Job summary

A leading healthcare organization is seeking a Center Medical Director to oversee operations and patient care at their Swampscott center. The ideal candidate will be a strong leader with a passion for healthcare innovation and quality patient care. Responsibilities include managing clinical teams, ensuring financial accountability, and fostering a positive work environment. This role requires an active MD or DO license and significant experience in healthcare settings.

Benefits

Medical, dental & vision coverage

Health Savings Account & Flexible Savings Account

Paid time off

401k retirement savings plans with employer match

Life & Disability Insurance

Medical malpractice and tail insurance

Continuing medical education support

Qualifications

• Minimum 2 years of experience in ER, urgent care or similar setting.
• 1+ year leading others in a healthcare setting.

Responsibilities

• Deliver compassionate care to patients in center.
• Supervise clinical care performed by clinician team.
• Lead regular team meetings and resolve conflicts.

Skills

Leadership

Communication

Problem-Solving

Time Management

Analytical Skills

Education

MD or DO license

Board Certified or Board Eligible

Tools

EHR

Job description

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Join to apply for the Center Medical Director role at Carbon Health

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

Strong healthcare operations leader and practicing clinician responsible for the oversight of a Carbon Health center within a region. A successful Center Medical Director is intrinsically motivated, challenge-driven, rethinks traditions and genuinely cares about employees and patients. The Center Medical Director acts with an owner’s mindset, cultivating new ideas for driving business performance by leading the center team, managing financial outcomes, and supporting patient retention and growth through effective operations and direct patient care.

Key Capabilities

• Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among center medical directors, center managers, and external partners
• Drive Outcomes: Eliminates obstacles that affect organizational performance
• Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions
• Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results
• Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information
• Develop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future job
  
  

What You'll Do

Patient Care

• Deliver up-to-date, evidence-based, and compassionate care to patients in center
• Supervise clinical care performed by clinician team of physicians, PAs and NPs
• Effectively communicate and operationalize Carbon Health’s mission, vision and values
• Engage in special projects related to clinical quality improvement and innovation
• Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care
• In partnership with the Center Manager, set, communicate and maintain the highest quality of care and safety standards
• Approximately 30 hours per week of direct patient care.
• Conduct pre-placement/post-offer, commercial driver and workers’ compensation examinations, OSHA medical surveillance evaluations, review confidential medical documents to address work status issues, and respond to urgent, non-work-related medical conditions that occur in the workplace
  
  

Financial Accountability

• Demonstrate working knowledge of financial statements, center billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership
• Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)
• Institute necessary modifications to procedures and center resource commitments as financial changes dictate
  
  

Experiential Outcomes

• Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition
• Interview, onboard and mentor clinician team
• Identify clinical and patient experience educational opportunities for your team
• Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
• Manage payroll targets; create and maintain clinician schedule for your sites
• Respond to patient and staff complaints regarding clinicians
• Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded
• Identify, plan and participate in marketing activities and community events that increase patient volume and engagement
  
  

About You

• Active MD or DO license, board certified or board eligible; family, IM with Peds or emergency medicine
• Minimum 2 years of experience in ER, urgent care or similar setting
• Ability to consult and treat patients of all ages
• 1+ year leading others in a healthcare setting
• Understanding of financial statements, P&L management and HR business processes
• Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization
• Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills
• Experience in Occupational Medicine/Workers Compensation preferred or willingness to get trained
• Current Federal Motor Carrier Safety Administration (FMCSA) medical examiner certification or willingness to obtain within 60 days of hire
  
  

Benefits

• Medical, dental & vision coverage, effective first day of employment
• Health Savings Account & Flexible Savings Account option for health care & dependent care
• Paid time off, paid sick leave, paid training time
• 401k retirement savings plans with employer match
• Life & Disability Insurance
• Medical malpractice and tail insurance
• State license, board certification and BLS reimbursed for full-time providers
• DEA & DOT certification will be reimbursed where it is required for practice
• Complimentary subscriptions to point-of-care reference tool, DynaMedex
• Hippo Education subscription, internal education resources and clinical rounds to support continuing medical education requirements
• Some benefits dependent on specialty and employment status
  
  

We recognize that the key to success lies in valuing the minds, experiences, and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal-opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider employment-qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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