Center Manager - Dog Play Spot

Best Friends Pet Care; Greenville, Northern (NC, KY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Best Friends Pet Care in Greenville, NC is seeking a Center Manager to lead a hands-on team responsible for daily pet care, safety, and guest satisfaction, creating a welcoming second home for pets and their families.

You will recruit and mentor 10+ animal care professionals, oversee payroll and budgets, coordinate with district managers and HQ, monitor health and welfare, and build lasting relationships with clients to boost loyalty and community presence.

Qualifications

• A bachelor’s degree in Animal Science, Business Management, or a related field (preferred).
• At least 2 years of management experience overseeing a team of 10+ employees.
• Hands-on animal care experience and a deep understanding of animal behavior, health, and welfare practices.

Responsibilities

• Lead and mentor a team of 10+ animal care professionals.
• Oversee daily care routines: feeding, grooming, exercise, playtime.
• Maintain safety protocols and ensure welfare across the facility.
• Manage payroll, budgets, and financial reporting in collaboration with District Manager.
• Coordinate with marketing and HQ for community outreach and partnerships.

Skills

Leadership

Team management

Communication

Budgeting

Education

Bachelor's degree (Animal Science or Business Management)

Job description

# Center Manager - Dog Play SpotHot JobGreenville, NC 27834## OverviewSalary Range$45,000.00 - $55,000.00 Salary/yearLevelManagementPosition TypeFull TimeJob ShiftAnyEducation LevelNot SpecifiedCategoryHospitality - Hotel## Description**Lead the Pack and Make a Difference!**Are you ready to be the driving force behind a team dedicated to creating a second home for beloved pets? Join Best Friends Pet Care, the go-to destination for pet care. We are searching for a passionate, hands-on Center Manager to lead the charge with a collaborative approach, delivering unforgettable experiences for pets and their families. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. **Lead the Way:*** Be the trusted leader for our furry guests and their people. Ensure pets feel safe, cared for, and loved at every moment.* Oversee daily care routines like feeding, medicating, grooming, exercise, and playtime—creating happy tails and wagging smiles (must be able to lift large dogs).* Keep meticulous records to guarantee each pet’s health and behavior is closely monitored.**Set the Standard for Excellence:*** Enforce safety protocols and maintain a best-in-class boarding facility.* Handle emergencies with ease in collaboration with your District Manager.* Stay ahead of regulations and ensure every corner of the facility meets or exceeds Best Friends Pet Care standards.**Inspire and Empower Your Team:*** Recruit, mentor, and lead a team of 10+ dedicated animal care professionals in a positive work culture that celebrates open communication.* Effectively serve as a liaison between frontline team members and headquarters staff, facilitating clear communication and collaboration.* Build schedules that balance excellence in pet care with budget efficiency.* Create a positive work culture that celebrates growth, teamwork, and open communication.**Delight Our Clients:*** Deliver exceptional service that leaves pet parents raving about their experience.* Build lasting client relationships that foster loyalty, referrals, and a sense of community.* Encourage feedback and champion ways to elevate the client experience.**Keep the Business Thriving:*** Take charge of payroll, budgets, and financial reporting in collaboration with your District Manager and full-time administrative support team.* Manage inventory and coordinate purchasing to ensure supplies are always stocked.* Collaborate with a creative marketing team to elevate community outreach, and partnerships to promote services and boost visibility.**Be the Multitasking Maestro:*** Seamlessly juggle responsibilities in a fast-paced, high-energy environment.* Solve problems and adapt to challenges with professionalism and confidence.* Keep everything running smoothly without letting a single detail slip through the cracks.**Why You’ll Love This Opportunity:*** Turn your passion for animals into a rewarding career in pet care.* Lead a thriving facility where no two days are the same.* Work alongside an amazing team in an environment filled with wagging tails and happy purrs.## Qualifications**What You’ll Bring to the Table:*** A bachelor’s degree in Animal Science, Business Management, or a related field (preferred).* At least 2 years of management experience overseeing a team of 10+ employees(required).* Hands-on animal care experience and a deep understanding of animal behavior, health, and welfare practices.* A proactive, organized, and adaptable mindset in a bustling environment.* Stellar communication skills and a proven ability to inspire, motivate, and lead.* Financial management expertise, including payroll, budgets, and expense control.* Desire to continue education and training with a dynamic pet care organization.