Center Manager - Growth & Guest Experience Leader

NORTH AMERICAN WAX COMPANY LLC; Norridge (IL); On-site; USD 33,062 - 39,399; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonuses

Paid time off (PTO)

Generous benefits package

Ongoing training opportunities

Daily Pay

Job summary

NORTH AMERICAN WAX COMPANY LLC is hiring a Center Manager in Norridge, IL. You will be responsible for overseeing daily operations at our European Wax Center location, focusing on team leadership, sales performance, and guest satisfaction.

The ideal candidate will have a passion for beauty and proven leadership skills, with a requirement of 2+ years in management. Enjoy a supportive work environment with competitive salary, performance bonuses, and comprehensive benefits.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem-solving skills.
• Flexible availability, including evenings and weekends.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations.
• Provide coaching, training, and performance feedback to team members.

Skills

Retail sales management

Team leadership

Customer service

Sales-driven

Problem-solving

Flexibility in availability

Education

Equivalent educational background

Job description

NORTH AMERICAN WAX COMPANY LLC is hiring a Center Manager in Norridge, IL. You will be responsible for overseeing daily operations at our European Wax Center location, focusing on team leadership, sales performance, and guest satisfaction.

The ideal candidate will have a passion for beauty and proven leadership skills, with a requirement of 2+ years in management. Enjoy a supportive work environment with competitive salary, performance bonuses, and comprehensive benefits.