Center Manager

Socket.dev; Roseville (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base + bonus

401(k)

Insurance

PTO

Discounts

Free waxing during training

Growth opportunities

Fun work environment

Job summary

European Wax Center is seeking a Center Manager in Roseville, CA to lead a fast-paced salon team and deliver a first-class waxing experience. You will set goals, coach associates, hire and train new staff, and ensure guest satisfaction while driving sales and operational excellence.

You will schedule staff, analyze trends, manage time-off requests, and foster a positive work environment that reduces turnover. Flexible, customer-focused leaders with 1–3 years retail management shine here.

Qualifications

• 1 to 3 years of retail management experience, preferably in beauty or service industry.
• Strong leadership and coaching skills with ability to develop a team.
• Excellent customer service orientation and ability to drive guest satisfaction.

Responsibilities

• Set and achieve daily/monthly/annual goals for the center and the associates.
• Supervise, motivate, and coach associates to achieve professional best.
• Manage guest experience and resolve issues with timely solutions.
• Schedule staff based on business trends and time-off requests.
• Interview, hire, and train new associates as needed.
• Create a positive work environment to reduce turnover and grow the center culture.
• Provide an exceptional associate and guest experience.

Skills

Retail management

Team leadership

Customer service

Tools

Microsoft Office

Job description

Description

Do you want to work with an exceptional team who helps their clients look and feel fabulous?

Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?

Do you have a passion for Leadership? Are you looking to put your love of the beauty industry and your talent for sales to good use?

Do you have the drive and enthusiasm to hit the ground running?

If this sounds like you, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!

We are a fast-paced professional salon service committed to providing our guests with a first-class waxing experience.As a full-time Center Manager at Wax Center Partners/European Wax Center, you will use your expertise to ensure every moment is an opportunity for confidence! You will have the opportunity to develop, inspire, and motivate a team of Guest Service Associates and Wax Specialists to achieve their personal best. Our ideal candidate is passionate about details and lives the culture and brand promise that makes European Wax Center and Wax Center Partner unique.

In this role you will:

• Set and achieve daily/monthly/annual goals for the center and the associates.
• Supervise, motivate, inspire, and coach associates in achieving their professional best.
• Celebrate positive associate performance and identify opportunities for improvements.
• Manage the guest experience and any issues that arise in a timely solution driven manner.
• Analyze business trends to schedule staff and manage time off requests accordingly.
• Interview, hire, and train new associates as needed.
• Own and be accountable for creating a positive work environment that increases productivity and reduces turnover.
• Grow and encourage WCP culture within the center.
• Provide an exceptional associate and guest experience.

With your help, we’ll give our guests a reason to Walk In, and Strut Out.

Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry!

www.waxcenterpartners.com

What is it like being part of European Wax Center?

• We Care About Each Other
• We Do The Right Thing
• We Delight Our Guests
• We Have Fun While Being Awesome

What’s In It For You:

• Base plus Bonus & Commission Potential
• Competitive base compensation, commission, and bonus structure with uncapped earning potential
• 401(k) Retirement Savings Plan
• Medical, Dental, Vision, and Disability Insurance
• Paid Time Off
• Discounts on waxing services and retail products
• Free waxing during Wax Associate Training
• A fun, well-managed, thriving work environment
• Advancement opportunities for those wanting to further their development within the organization.

Requirements

WHAT WE ARE LOOKING FOR:

• 1 to 3 years of retail management experience, preferably with relevant industry experience.
• Flexible work schedule, including morning, evening, and weekends.
• Able to work 40+ hours a work week
• Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective Team Members.
• Highly resourceful, flexible, and able to solve problems promptly.
• Ability to build and maintain relationships with associates and business landscape knowledge
• Strong knowledge of the business landscape and ability to translate findings to positively impact Center level business.
• Excellent organizational and time management skills.
• Positive, personable, and detail-oriented.
• Experience coaching, developing, and motivating those around you.
• Demonstrated ability to develop and lead a team that drives results.
• Ability to communicate effectively across multiple platforms at all levels.
• Proven ability to create an open and positive work environment.
• Strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience.
• Proficient in Microsoft Office suite.