Center Manager

Senior Care Partners PACE; Portage (MI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

PTO and sick time

Medical, Dental, Vision Insurance

403(b) Retirement Savings

Life Insurance

Telemedicine

Professional development

Competitive pay

Job summary

Senior Care Partners PACE in Michigan is seeking a Center Manager to lead the Interdisciplinary Team (IDT) and oversee day-to-day center operations, ensuring exceptional participant care and regulatory compliance.

You will champion the PACE model, promote participant independence, support caregivers, and foster a collaborative, patient-centered culture while guiding a skilled operations staff to deliver coordinated, high-quality services.

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• Minimum 5 years of related experience, including at least 2 years in a leadership role.
• Proven leadership, team-building, and facilitation skills.
• Strong written and verbal communication abilities.
• Ability to coach, educate, and empower team members.
• Experience developing and implementing operational goals, policies, and procedures.
• Demonstrated discretion and ability to maintain confidentiality.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Minimum 1 year of experience working with older adults, frail seniors, or long-term care populations.

Responsibilities

• Lead and support the Interdisciplinary Team (IDT) to deliver coordinated, high-quality care.
• Champion PACE principles and participant-centered care practices.
• Ensure consistent and efficient center operations.
• Drive participant and caregiver satisfaction through exceptional service and engagement.
• Coach, develop, and support operations staff.
• Ensure compliance with PACE, state, federal, and organizational requirements.
• Promote quality outcomes, participant autonomy, and family caregiver support.

Skills

Leadership

Team development

Regulatory compliance

Quality standards

Communication

Coaching

Policy development

Confidentiality

MS Office

Older adults care

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center.

PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.

Why You'll Love it Here:

• Purpose
• Professional Development
• Paid Holidays
• PTO and SIck Time
• Internal opportunities for growth
• Team Support
• Competitive Pay
• Medical, Dental, Vision Insurance
• Life insurance
• 403(b) Retirement Savings
• Employee Assistance
• And MORE!

Why You’ll Love Working Here:

• Meaningful work with a purpose
• Professional development opportunities
• Paid holidays + generous PTO
• Flexible, team-oriented culture
• Competitive pay & great benefits: Medical, Dental, Vision, Life Insurance, Telemedicine
• 403(b) retirement savings plan

Primary Purpose

The Center Manager leads the Interdisciplinary Team (IDT) and oversees day-to-day center operations to ensure exceptional participant care, operational excellence, and regulatory compliance. This role champions the PACE model by promoting participant independence, honoring healthcare choices, supporting caregivers, and fostering a collaborative, participant-centered culture.

Key Responsibilities

• Lead and support the Interdisciplinary Team (IDT) to deliver coordinated, high-quality care.
• Champion PACE principles and participant-centered care practices.
• Ensure consistent and efficient center operations.
• Drive participant and caregiver satisfaction through exceptional service and engagement.
• Coach, develop, and support operations staff.
• Ensure compliance with PACE, state, federal, and organizational requirements.
• Promote quality outcomes, participant autonomy, and family caregiver support.

What You'll Bring

• Strong leadership and team development skills.
• Experience managing healthcare, senior care, or PACE operations.
• Knowledge of regulatory compliance and quality standards.
• Passion for improving the lives of older adults and their caregivers.

Leadership Responsibilities

Directly supervises and supports the IDT Administrative Assistant, Facilities Administrative Assistant, Assistant Center Manager, and Receptionist. Provides coaching, performance management, and team development to ensure operational excellence and a positive participant experience.

Qualifications

• Bachelor's degree required, or an equivalent combination of education and related experience.
• Minimum 5 years of related experience, including at least 2 years in a leadership role.
• Proven leadership, team-building, and facilitation skills.
• Strong written and verbal communication abilities.
• Ability to coach, educate, and empower team members.
• Experience developing and implementing operational goals, policies, and procedures.
• Demonstrated discretion and ability to maintain confidentiality.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Minimum 1 year of experience working with older adults, frail seniors, or long-term care populations.

Requirements

• Knowledge of healthcare operations, long-term care regulations, and quality standards.
• Current CPR certification (AHA) or ability to obtain upon hire.
• Strong decision-making, problem-solving, and interpersonal skills.
• Must meet CMS competency standards before working independently.
• Ability to effectively communicate with participants, families, staff, and community partners.
• Demonstrates integrity, credibility, and commitment to our core values of Belonging, Partnership, Ownership, and Excellence.

Additional Requirements

• Must be fully vaccinated or willing to become vaccinated against: Influenza, MMR, Varicella, Tdap/Td, COVID-19, and Hepatitis B
• Must meet CMS competency standards prior to working independently
• Comfortable working in varied home environments and all weather conditions

Join Us!

If you’re ready to do meaningful work in a place where you feel you truly belong, where partnership drives every interaction, and where excellence and ownership guide how we care for our participants and one another, Senior Care Partners PACE is proud to be an Equal Employment Opportunity employer.