Center Manager

HCA Healthcare, Inc.; Austin (TX); Presencial; USD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Wellbeing support counseling

Paid time off

401(k) matching

Education assistance

Dependent scholarships

Descripción de la vacante

CareNow Mueller is seeking a Center Manager II to lead clinical operations at our Austin-area urgent care center. You will hire, train, and supervise staff, set clinic goals, and oversee patient flow to minimize wait times while ensuring exceptional care and service.

You will manage cash procedures, respond to patient concerns, and maintain compliance with all regulations. A healthcare administration background and supervision experience are required to succeed in this role.

Formación

• Interview, hire, train and supervise clinic staff.
• Develop and lead the execution of clinic goals and objectives.
• Manage team performance including patient and visitor issues; provide feedback and identify promotion opportunities.
• Monitor patient flow and reduce wait times using Web Check-in data and coordinated efforts.
• Ensure all cash handling procedures are followed.
• Regularly communicate with primary accounts and ensure compliance measures.

Responsabilidades

• Interview, hire, train, and supervise clinic staff.
• Develop and lead the execution of clinic goals and objectives in support of operations.
• Monitor patient flow and reduce wait times using Web Check-in data.
• Ensure cash handling procedures are followed and compliant.
• Communicate with primary accounts and ensure regulatory compliance.

Conocimientos

Staff supervision

Team leadership

Hiring & training

Patient flow management

Cash handling procedures

Compliance awareness

Educación

Bachelor’s degree in Healthcare Administration

High School Diploma or equivalent

Descripción del empleo

This position is incentive eligible.

Do you have the career opportunities as a Center Manager II you want with your current employer? We have an exciting opportunity for you to join CareNow Mueller which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

• As a Center Manager, you will:
• Interview, hire, train, and supervise clinic staff
• Develop and lead the execution of clinic goals and objectives in support of overall clinic performance and operations
• You will manage all team performance including patient and visitor issues, providing feedback to employees, recognize good performance, and identify potential candidates for promotional opportunities.
• Monitor patient flow including keeping patients informed, overseeing and seek into reduce wait times acting on information provided by Web Check-in, and ensure efforts are coordinated to provide the highest quality care and services
• Ensure all cash management procedures are followed appropriately
• Regularly communicate with primary accounts
• Ensure all compliance measures are met

You Should Have:

• H.S. Diploma or equivalent required Bachelor’s degree in Healthcare Administration or related field is highly preferred
• 3+ years of experience in a medical office setting is required
• 1+ year of experience in the supervision of staff is helpful
• RN, LPN, MA, NCT, RT or other applicable clinical license beneficial
• BLS Certification isrequiredwithin30 days of start
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification
• NEVADA ONLY: Office Laboratory Assistant license is required by the state
• Accountable for managing clinic operations 7 days a week. Flexibility to fill in open shifts and float to other work locations is required.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.