Center for Wellbeing and Happiness Program Coordinator

The Lower Eastside Girls Club of New York; New York (NY); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

12 paid holidays

5 sick days annually

Half-day summer Fridays

403b Retirement account

Flexible Spending Account (FSA)

Job summary

The Center for Wellbeing and Happiness (CWBH) within The Lower East Side Girls Club of New York seeks a compassionate Program Coordinator to build relationships with community members and help them access wellness services and classes. You will provide crucial administrative support and work with a diverse population in a full-time, on-site role on the Lower East Side.

Responsibilities include enrollment logistics, attendance tracking, front-desk staffing, and collaboration with the team to

Qualifications

• Associates or Bachelors degree in Social Work, Public Health, Psychology, or related field.
• 2+ years of program coordination or community outreach experience.
• Experience delivering services to underserved populations in the Lower East Side/Chinatown is a plus.
• Fluent in English with professional working proficiency in additional languages listed.

Responsibilities

• Serve as logistics lead for CWBH membership, enrollment, and attendance.
• Promote enrollment forms/links in coordination with the Community Wellness Coordinator.
• Track attendance and program metrics to assess effectiveness.
• Maintain records for all program activities and referrals.
• Staff the front desk, direct members to classes, and promote services.
• Participate in team meetings to improve programs and services.

Skills

Strong interpersonal skills

English proficiency

Spanish proficiency

Cantonese proficiency

Mandarin proficiency

Fuzhou dialect proficiency

Education

Associates or Bachelors degree in Social Work, Public Health, Psychology, or related field

Tools

Google Suite

CRMs

Data management tools

Job description

The Center for Wellbeing and Happiness (CWBH) is seeking a compassionate, detail-oriented, and community-driven Program Coordinator to join our team. Reporting to the Director of Community Programs, the Program Coordinator will play a vital role in building and nurturing relationships with community members, assisting them in accessing a wide range of well-being services and classes, and providing crucial administrative support for CWBH programming.This position is full-time and located in the Lower East Side of New York City.

Work Schedule

Tuesdays, 10 am-5:30 pm

Thursdays, 11:30 am-7:30 pm

Fridays, 10 am-5:30 pm

Saturdays, 10 am-4:30 pm

*Schedule subject to change. Additional evening and weekend hours may be required for special programs and events.

The CWBH offers a dynamic, inclusive, and supportive work environment focused on professional growth. This position is an exciting opportunity to join a passionate team dedicated to creating positive change and fostering well-being in a vibrant, diverse community. If you are driven by a desire to support others and have a deep commitment to community-centered wellness, we encourage you to apply!

About the Center for Wellbeing and Happiness

The Center for Wellbeing and Happiness (CWBH) is an initiative of the Lower East Side Girls Club (LESGC) which provides free holistic health and wellness programs to Lower East Side community members of all generations and genders.

Rooted in the belief that the well-being of our youth members is intimately connected to the well-being of their family, their community, and their world, the Girls Club has expanded its mission and service population with the launch of its Center for Wellbeing and Happiness (CWBH).

The Center for Wellbeing and Happiness strategically addresses the well-being and health disparities in the Lower East Side by utilizing intentional, trauma-informed, holistic programming rooted in community-centered resilience, prevention, recovery, and self-reliance. The CWBH serves as a wellness hub providing the space and opportunity for local organizations, expert practitioners, health-based city agencies and institutions, and our talented and resource-filled community members, to connect, collaborate, and serve. Together, we create programming that addresses the totality of our community’s well-being needs.

Key Responsibilities

Program Administration & Coordination

• Serve as logistics lead for CWBH membership, enrollment, and attendance
• Promote and circulate CWBH enrollment forms/links, in coordination with the Community Wellness Coordinator
• Track attendance and other program metrics to assess program effectiveness
• Maintain accurate and up-to-date records for all program activities, participant information, and referrals
• Regularly staff the CWBH front desk–checking members in, directing members to classes, and promoting the Center’s services
• Participate in team meetings and collaborate with colleagues to continuously improve programs and services

Community Engagement and Communications

• Orient new members to the space and communicate CWBH policies
• Provide feedback and insights on program improvements based on community feedback and engagement
• Respond to public and community inquiries about organizational initiatives and special events
• Support with organizing special events, workshops, and wellness initiatives
• Support with identifying updates for the CWBH website, email newsletter, and social media
• Provide translation and interpretation for members, as needed if able

Education and Experience

• Has both ofthe following:
• Associates or Bachelors degree in Social Work, Public Health, Psychology, or related field;
• 2+ years of experience in program coordination, community outreach, or a related field. Experience in health, wellness, or social services is preferred.
• Demonstrated ability to work with diverse communities and individuals, especially those from underserved populations
• Plus: Experience delivering services to low-income families in the Lower East Side/Chinatown;
• Fluent in English and has a professional working proficiency in Spanish, Cantonese, Mandarin, or the Fuzhou dialect.

Knowledge, Skills, and Abilities

• Belief in the mission and core values of LESGC’s Center for Wellbeing & Happiness -CWBH Mission
• A collaborative team player with a strong commitment to community service and social impact
• Able to work independently and take initiative when needed
• Strong interpersonal and communication skills, with the ability to build positive relationships with a wide range of stakeholders including community members, and organizational partners
• Excellent organizational skills with a keen attention to detail and the ability to manage multiple tasks simultaneously
• Proficiency in Google Suite (Gmail, Google Voice, Sheets, Docs)
• Experience with data management tools and CRMs is a plus
• Empathetic, compassionate, and patient with a genuine passion for supporting others' wellbeing.
• Knowledge of trauma-informed care and a holistic approach to well-being is a plus
• Understanding of issues of equity and social justice is a plus

$53,000 annually

• 12 paid holidays
• 5 sick days annually
• Half-day summer Fridays
• 403b Retirement account
• Flexible Spending Account (FSA)